Before you can get a customer to calm down and listen, you must first Select one:
a. call your manager to take over
b. deal with the customer's emotional state
c. listen passively to the customer's grievances
d. raise your voice to get his or her attention before you start

Answers

Answer 1

The correct answer is b) deal with the customer's emotional state.

When dealing with an upset customer, it is crucial to address their emotional state before attempting to communicate effectively. This involves acknowledging and empathizing with their feelings, showing understanding and patience, and actively listening to their grievances.

Calling your manager to take over (option a) may be necessary in certain situations, but it should not be the first step. It is important to try and handle the situation yourself before escalating it to a higher authority.

Listening passively (option c) to the customer's grievances without actively engaging or addressing their emotional state is unlikely to be effective. Active listening and empathetic responses are essential in diffusing the situation and establishing a productive dialogue.

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Related Questions

rate is assumed to be s1 2.000 The equipment has an expected useful life of five years. Which is an entry that would be recorded in the fund financial statements? Multipe aroloe Right of Use Asset - Equipment 200000 \begin{tabular}{l|l} Lease Payable & 160,000 \\ 405h & 4000 \end{tabular} cash 40000 Expenditures Loase cantrace 121000 Cash 121,000 Expenditures-Lease corntract 121,000 Other Financing Sources 121,000

Answers

The entry that would be recorded in the fund financial statements is: Right of Use Asset - Equipment $200,000; Lease Payable $160,000; Cash $40,000.

Based on the given information, the entry to be recorded in the fund financial statements would be:

Debit: Right of Use Asset - Equipment $200,000

This represents the recognition of the right of use asset for the equipment, which has a value of $200,000.

Credit: Lease Payable $160,000

This represents the liability associated with the lease payable for the equipment, which is $160,000.

Credit: Cash $40,000

This represents the cash payment made in relation to the lease agreement for the equipment, amounting to $40,000.

These entries reflect the recognition of the right of use asset, the corresponding lease liability, and the cash outflow associated with the lease contract. These entries are important for accurately reporting the financial position and transactions related to the equipment lease in the fund financial statements.

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CA2-8 (Expense Recognition Principle) Daniel Barenboim sells and erects shell houses, that is, frame
structures that are completely finished on the outside but are unfinished on the inside except for flooring,
partition studding, and ceiling joists. Shell houses are sold chiefly to customers who are handy with tools
and who have time to do the interior wiring, plumbing, wall completion and finishing, and other work
necessary to make the shell houses livable dwellings.
Barenboim buys shell houses from a manufacturer in unassembled packages consisting of all lumber,
roofing, doors, windows, and similar materials necessary to complete a shell house. Upon commencing
operations in a new area, Barenboim buys or leases land as a site for its local warehouse, field office, and
display houses. Sample display houses are erected at a total cost of $30,000 to $44,000 including the cost of
the unassembled packages. The chief element of cost of the display houses is the unassembled packages,
inasmuch as erection is a short, low-cost operation. Old sample models are torn down or altered into new
models every 3 to 7 years. Sample display houses have little salvage value because dismantling and
moving costs amount to nearly as much as the cost of an unassembled package.
Instructions
(a) A choice must be made between (1) expensing the costs of sample display houses in the periods in
which the expenditure is made and (2) spreading the costs over more than one period. Discuss the
advantages of each method.
(b) Would it be preferable to amortize the cost of display houses on the basis of (1) the passage of time
or (2) the number of shell houses sold? Explain.

Answers

(a) Advantages of expensing the costs of sample display houses in the periods in which the expenditure is made are as follows:This accounting method has the advantage of allowing the company to accurately report its expenses for a particular accounting period.

By expensing the costs of sample display houses, the company ensures that its profit and loss statement reflects the actual expenses of the business, which leads to more accurate financial statements. This is also a simpler and more straightforward method than the alternative of spreading the costs over more than one period. Advantages of spreading the costs over more than one period are as follows:By spreading the costs over more than one period, the company can minimize the impact on its income statement in any one period.

This method can smooth out fluctuations in income and expenses and provide a more stable picture of the company's finances over time. Additionally, this method can help match expenses with the revenue they generate, which can lead to more accurate financial statements. (b) It would be preferable to amortize the cost of display houses on the basis of (2) the number of shell houses sold. The reason for this is that the cost of the display houses is directly related to the revenue they generate.

By spreading the cost over the number of shell houses sold, the company can more accurately match expenses with revenue. This leads to more accurate financial statements and provides a more complete picture of the company's finances. Additionally, this method can help smooth out fluctuations in income and expenses and provide a more stable picture of the company's finances over time.

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Explain the endowment effect with respect to winning a ticket to the World Series of baseball

Use behavioral economics concept to explain why a consumer (or you) will buy 2 units of product x, when seeing a sign that says 2 for $10

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The endowment effect refers to the tendency of individuals to value an item they already possess higher than the potential value they would assign to acquiring the same item.

The endowment effect suggests that once individuals possess an item, they attribute a higher value to it compared to the value they would assign if they didn't own it. In the context of winning a ticket to the World Series of baseball, the endowment effect may lead the individual to perceive the ticket as highly valuable, even if they had no intention of attending the event initially. This effect is driven by the emotional attachment and sense of ownership associated with the ticket.

In behavioral economics, this behavior can be explained by the concept of loss aversion, which states that individuals experience stronger negative emotions from losing something compared to the positive emotions they experience from gaining the same thing. As a result, the individual may be reluctant to part with the ticket, even if it means receiving a price equal to or greater than its market value.

In the case of buying two units of product x when seeing a sign that says "2 for $10," the consumer's decision can be influenced by the concept of perceived value. The consumer may perceive getting two units for $10 as a better deal compared to buying a single unit for $5, even though the price per unit is the same. This perception is influenced by the framing effect, which highlights the importance of how options are presented to individuals. The consumer may feel that they are getting a bargain or experiencing a special promotion by purchasing two units, leading to a higher likelihood of making the purchase.

Overall, the endowment effect and concepts from behavioral economics shed light on how individuals assign value to possessions and make purchasing decisions based on subjective perceptions of value, emotional attachments, and framing effects.

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A5.10% coupon bond with 11 years left to maturity can be called in 6 years; The call premium is 1 year of coupon payments; The bond is currently offered for sale at $882.32 (Assume interest payments are semiannual) What is the bond's yield to maturity?
O 12.17%
O 13.28%
O 7.58%
O 6.78%
O 3.31%
O 6.62%
O 7.77%

Answers

To calculate the bond's yield to maturity (YTM), we need to use the bond's current price and cash flows, including the call premium.

Given:

Coupon rate: 5.10% (annual coupon payment)

Years to maturity: 11 years

Callable in: 6 years

Call premium: 1 year of coupon payments

Current price: $882.32

First, let's calculate the cash flows for the bond:

Annual coupon payment = Coupon rate * Face value

= 5.10% * $1,000

= $51 (since payments are semiannual, we divide by 2)

Cash flows for the bond:

Years 1-5: $51 every 6 months

Years 6-11: $51 every 6 months, plus the call premium in year 6

To find the YTM, we can use the trial-and-error method or financial calculators. Let's use the trial-and-error method here:

Assuming a YTM of 6%, we can calculate the present value of the bond's cash flows using the semiannual discount rate:

PV = (C / (1 + r/2)) + (C / (1 + r/2)^2) + ... + (C / (1 + r/2)^10) + [(C + Call premium) / (1 + r/2)^11]

Where C is the semiannual coupon payment.

By adjusting the YTM value, we can find the YTM that makes the present value of the bond's cash flows equal to the current price of $882.32.

Using the trial-and-error method, the closest YTM we find is approximately 7.77%.

Therefore, the bond's yield to maturity is approximately 7.77%.

Answer: O 7.77%

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One of the red flags in strategy implementation is:

Select one:

a. High level of staff absenteeism

b. Low profitability despite high productivity

c. Board members do not meet frequent enough

d. None of the above

Answers

One of the red flags in strategy implementation is low profitability despite high productivity. B. Low profitability despite high productivityis the correct option.

A red flag is a warning signal that is raised in response to something alarming that has been detected. It warns that a risk or potential problem might be on the horizon and that one should take action to avert it. In the field of strategy execution, several red flags can occur. This query is focused on identifying one of the most frequent strategy implementation red flags, and the answer is provided above.

Option (a) and (c) are irrelevant. Staff absenteeism and board members' frequent meetings are essential but not the red flags that a company must pay attention to when implementing a strategy. Low productivity, even though high productivity, is the red flag that the organization needs to focus on, as it is necessary to ensure that the company is profitable. Therefore, option (b) is incorrect.

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why is the high cost outlier provision necessary under the ipps

Answers

The high-cost outlier provision is necessary under the Inpatient Prospective Payment System (IPPS) because the high-cost outlier provision is necessary under the Inpatient Prospective Payment System (IPPS) to ensure that hospitals are fairly compensated for exceptionally expensive cases

. The high-cost outlier provision compensates hospitals for the cost of treating patients whose care exceeds the typical cost of an inpatient stay, which is determined by the diagnosis-related group (DRG) payment rate.

The high-cost outlier provision was developed to address a concern that the IPPS's DRG payment rate system could put hospitals at risk of losing money on costly cases. If a hospital treated a patient whose care cost substantially more than the DRG payment rate, it would have to absorb the additional expense

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A $1000-face-value 10 -year bond has a 3% coupon rate, its current price is $980. If future interest rate (YTM) stays the same, calculate price after one year and after two year

Answers

The price of the bond after one year is estimated to be $981.90, and after two years, it is estimated to be $984.79.

To calculate the price of the bond after one year and after two years, we need to discount the future cash flows, which include coupon payments and the final maturity payment, at the yield to maturity (YTM).

After one year, there will be one remaining coupon payment of $30 and the final maturity payment of $1000. Assuming the YTM remains the same, we discount these future cash flows back to the present value.

Using the present value formula, the price after one year can be calculated as:

Price after one year = $30/(1 + YTM) + $1000/(1 + YTM) = $981.90

Similarly, after two years, there will be no more coupon payments, and only the final maturity payment of $1000 will be received. Discounting this future cash flow back to the present value gives:

Price after two years = $1000/(1 + YTM)^2 = $984.79

These calculations assume that the future interest rate (YTM) remains the same throughout the bond's remaining life.

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Suppose you were offered a 12 -year, 15% coupon, $1,000 par value bond at a price of $1,298.68. What rate of interest (yield to maturity) would you earn if you bought the bond and held it to maturity (at semiannual interest)?

Answers

To calculate the yield to maturity (YTM) or the rate of interest earned on the bond if held to maturity, we can use the present value formula and solve for the interest rate.

The present value of a bond can be calculated as:

Price = (Coupon Payment / (1 + r/2)^1) + (Coupon Payment / (1 + r/2)^2) + ... + (Coupon Payment + Par Value / (1 + r/2)^n)

Where:

Price = Price of the bond

Coupon Payment = Periodic coupon payment

Par Value = Face value or par value of the bond

r = Interest rate or yield to maturity

n = Number of periods or years

Given that the bond has a 12-year maturity, a 15% coupon rate, a $1,000 par value, and a price of $1,298.68, we can calculate the yield to maturity (r).

Price = (75 / (1 + r/2)^1) + (75 / (1 + r/2)^2) + ... + (75 + 1000 / (1 + r/2)^24)

1298.68 = 75(1 - (1 + r/2)^-24) / (r/2) + 1000 / (1 + r/2)^24

To solve for the yield to maturity, we can use numerical methods or financial calculators. However, let's simplify the process by using an approximation method. We can start by assuming an interest rate and iterate until we find a rate that approximately matches the bond price.

Using an iterative approach, the approximate yield to maturity (YTM) for this bond would be around 7.64%.

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Required information [The following information applies to the questions displayed below.] Rondo and his business associate, Larry, are considering forming a business entity called R\&L, but they are unsure about whether to form it as a C corporation, an S corporation, or an LLC taxed as a partnership for tax purposes. Rondo and Larry would each invest $100,000 in the business. Thus, each owner would take an initial basis in his ownership interest of $100,000 no matter which entity type is formed. Shortly after the formation of the entity, the business borrowed $40,000 from the bank. If applicable, this debt will be shared equally between the two owners. o. After taking the loan into account, what is Rondo's tax basis in his R\&L stock if R\&L is formed as an S corporation?

Answers

Tax basis refers to the owner’s initial investment and adjusted by subsequent income and expenses. In the question, Rondo and his associate Larry are considering forming a business entity R&L as either C corporation, an S corporation, or LLC taxed as a partnership for tax purposes.

Given that, if R&L is formed as an S corporation, then Rondo's tax basis in his R&L stock after taking the loan into account will be $80,000.Tax basis in S corporation:After the formation of S corporation, Rondo's $100,000 investment will become his initial tax basis in the entity. Then, the corporation borrows $40,000 which will be shared equally between the two owners, making Rondo's adjusted basis equal to $100,000-$40,000/2=$80,000.

Importance of Tax basis Tax basis is important because it determines the owner's gain or loss in the sale of the property. The gain or loss on the sale of an asset is equal to the sale price minus the tax basis. If the sale price is higher than the tax basis, the owner will realize a gain and be subject to tax on that gain. If the sale price is less than the tax basis, the owner will realize a loss that may be used to offset other taxable income.

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On July 1, 2021, Lejune Industries issued $740,000 of 6% bonds, dated July 1. - Interest is payable semiannually on June 30 and December 31 . - The bonds mature in 4 years. - Fourier, Inc, purchased the entire bond issue on a date when the market interest rate for bonds of similar risk and maturity was 11%. Calculate the current price of the bond. (Please round answer to the nearest dollar, i.e. $20,666,666 should be entered as 20,667).

Answers

The current price of the bond is $609,580, considering a market interest rate of 11%. This price is determined by discounting the future cash flows from the bond at the market interest rate.

To calculate the current price of the bond, we need to discount the future cash flows from the bond at the market interest rate of 11%. The cash flows consist of periodic interest payments and the principal repayment at maturity.

The bond has a face value of $740,000 and pays semiannual interest at a rate of 6%. Therefore, the bond pays $44,400 in interest per year ($740,000 × 6%). Since the interest is payable semiannually, each interest payment is $22,200 ($44,400 ÷ 2).

The bond matures in 4 years, and interest is payable semiannually. So, there will be a total of 8 interest payments over the life of the bond. At the end of the 4th year, the bondholder will also receive the principal repayment of $740,000.

To calculate the present value of the cash flows, we discount each interest payment and the principal repayment at the market interest rate of 11%. Using a financial calculator or spreadsheet, we can calculate the present value of the interest payments and the principal repayment. Summing up these present values will give us the current price of the bond.

Using the present value of an ordinary annuity formula, we find that the present value of the interest payments is approximately $396,580. The present value of the principal repayment is $213,000.

Adding the present values of the interest payments and the principal repayment, we get the current price of the bond, which is approximately $609,580.

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How can a poor SWOT analysis affect strategic planning?

Please dont copy off another answer! thank you

Answers

A poor SWOT analysis can affect strategic planning in various ways by causing a company to miss opportunities or underestimate potential threats, may also result in a company overemphasizing certain aspects of its business, could lead to unrealistic strategic goals and can also lead to a lack of commitment and alignment among stakeholders.

A poor SWOT analysis can affect strategic planning in various ways. Firstly, a poorly executed SWOT analysis could cause a company to miss opportunities or underestimate potential threats. The SWOT analysis should be performed with care and precision, with emphasis on data gathering, accuracy, and evaluation. If done poorly, a company might fail to identify emerging trends or might overestimate the strength of its competitors.
A poor SWOT analysis may also result in a company overemphasizing certain aspects of its business, such as strengths or weaknesses. A balanced SWOT analysis is necessary for a successful strategic planning process. If the analysis is skewed or incomplete, the company may develop a strategic plan that is misaligned with its actual capabilities or opportunities.
Furthermore, a poor SWOT analysis could lead to unrealistic strategic goals. A SWOT analysis is used to inform strategic goals and objectives, and a poorly executed analysis may result in unrealistic or overly ambitious goals that cannot be achieved. Unrealistic strategic goals could also lead to unattainable objectives and the misallocation of resources, time, and money.
Finally, a poor SWOT analysis could lead to a lack of commitment and alignment among stakeholders. If a SWOT analysis is not executed with care and precision, stakeholders may not fully understand the rationale behind certain decisions, and therefore, may be less likely to support the strategic plan.
In conclusion, a SWOT analysis is a critical component of strategic planning, and a poorly executed SWOT analysis could have severe consequences. They can cause a company to miss opportunities or underestimate potential threats, may also result in a company overemphasizing certain aspects of its business, could lead to unrealistic strategic goals and can also lead to a lack of commitment and alignment among stakeholders. Companies should ensure that they conduct a balanced, accurate, and precise SWOT analysis to inform their strategic planning process.

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The effects of inflation A Does inflation impact borrowers and savers the same way?

Answers

No, inflation does not impact borrowers and savers in the same way. Inflation affects borrowers and savers differently due to the changing purchasing power of money over time.

Borrowers, such as individuals with loans or mortgages, can benefit from inflation. When prices rise, the value of money decreases, but the value of the debt remains the same. This means that borrowers are repaying their debts with money that is worth less than when they initially borrowed it. Inflation erodes the real value of their debt, effectively reducing the burden of repayment. On the other hand, savers are negatively affected by inflation. When prices rise, the purchasing power of money decreases. If the interest earned on savings does not keep pace with inflation, savers may experience a loss in the real value of their savings. For example, if the inflation rate is higher than the interest rate earned on savings, the purchasing power of the savings diminishes over time. This can lead to a decrease in the ability to afford goods and services in the future.

It's important to note that the impact of inflation on borrowers and savers can vary depending on the specific terms of loans or investments, as well as the inflation rate itself. For instance, borrowers with fixed-rate loans may experience a greater benefit from inflation compared to those with adjustable-rate loans. Similarly, savers who invest in assets that have higher returns or are linked to inflation, such as certain bonds or stocks, may be able to mitigate the negative effects of inflation.

In summary, borrowers can potentially benefit from inflation as it reduces the real value of their debts, while savers may face a decrease in the purchasing power of their savings if the interest rate earned does not keep up with inflation. The impact of inflation on borrowers and savers depends on various factors, including the terms of loans and investments, as well as the inflation rate itself.

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Which of the following statements about the Securities Act of 1933 is not true? A. The auditor will not be liable if he or she can demonstrate due diligence in performing the audit. B. The third-party user does not have the burden of proof that he or she relied on the financial statements. C. The third-party user does not have the burden of proof that the loss was caused by the misleading financial statements. D. The third party has the burden of proof that the auditor was either negligent or fraudulent in doing the audit.

Answers

The statement that is not true about the Securities Act of 1933 is D. The third party has the burden of proof that the auditor was either negligent or fraudulent in doing the audit.

The Securities Act of 1933 is a federal law that regulates the offering and sale of securities to the public. It aims to protect investors by requiring companies to provide accurate and complete information about the securities being offered. Regarding the statements provided:

A. This statement is true. The Securities Act of 1933 includes a "due diligence" defense, which means that an auditor may not be held liable if they can demonstrate that they performed the audit with due care and reasonable professional judgment.

B. This statement is true. Under the Securities Act of 1933, the burden of proof is not on the third-party user to demonstrate reliance on the financial statements. The act imposes liability on the issuer of the securities for any material misstatements or omissions.

C. This statement is true. The burden of proof is not on the third-party user to prove that the loss was caused by misleading financial statements. If the financial statements were found to be misleading, the issuer can be held liable for any resulting losses.

D. This statement is not true. The burden of proof is not on the third party to prove negligence or fraud on the part of the auditor. The Securities Act of 1933 primarily focuses on the responsibility of the issuer to provide accurate information, rather than placing the burden on the third party to prove auditor misconduct.

In conclusion, statement D is the one that is not true about the Securities Act of 1933.

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Offer 3 tips and suggestions for how EMB can incorporate
accounting and financial knowledge into daily practice.

Answers

Here are three tips and suggestions for how EMB can incorporate accounting and financial knowledge into daily practice:

Track expenses and revenue: EMB should keep an accurate record of all expenses and revenue to help identify any inefficiencies or areas where they can reduce costs. This can be achieved by maintaining a system of bookkeeping that includes recording all financial transactions, organizing receipts, and invoices.

Create and follow a budget: Developing a budget can help EMB manage cash flow, anticipate future expenses, and make informed business decisions. By setting spending limits and tracking expenditures against the budget, EMB can stay on track financially and avoid overspending.

Regularly review financial statements: EMB should regularly review financial statements such as the income statement, balance sheet, and cash flow statement to understand their financial position and performance. These statements provide valuable information about revenue, expenses, assets, liabilities, and cash flow, which can help inform decision-making and identify areas for improvement.

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Defined and Explain the following
The internal environment
A. Internal Environment Defined
A.1. Government
A.2. Culture
A.3. Stakeholders
A.4. Competitors
A.5. Customers
A.6. Suppliers
A.7. Community

Answers

A. Internal Environment: The internal environment is the environment that is present within the business. It is made up of several elements. These elements could be the resources, management style, organization culture, and employees that are all present within the organization.

A.1. Government: The government is one of the factors that form the internal environment of an organization. Government policies and regulations impact the operations of the business.

A.2. Culture: Culture is an integral part of the internal environment of an organization. It refers to the shared beliefs, values, norms, and customs of an organization.

A.3. Stakeholders: Stakeholders are a critical element of the internal environment of an organization. They include investors, customers, suppliers, and employees who have an interest in the business.

A.4. Competitors: Competitors are a crucial part of the internal environment of an organization. They influence the company's decision-making process, and their actions could have a significant impact on the business.

A.5. Customers: Customers are a vital element of the internal environment of an organization. The business must understand and meet the needs of its customers to remain relevant and successful.

A.6. Suppliers: Suppliers are also a critical element of the internal environment of an organization. They supply the organization with the necessary raw materials and goods for production.

A.7. Community: The community is a critical element of the internal environment of an organization. Organizations must maintain good relationships with the communities they operate in.

A. Internal Environment: The internal environment of an organization is made up of several elements such as government, stakeholders, culture, competitors, customers, suppliers, and the community. These elements influence the operations, decisions, and management of the organization. These elements influence the operations, decisions, and management of the organization. Organizations must establish a good internal environment that will enhance productivity, retain employees, and increase efficiency.

A.1. Government: The internal environment of an organization is influenced by government regulations, as businesses are expected to comply with all rules and regulations that apply to their industry or sector.

A.2. Culture: It is important to establish and maintain an organization's culture as it helps to motivate employees, improve employee satisfaction and increase productivity. An organization culture helps to create a sense of unity among employees, promotes teamwork, and ensures that all employees work towards achieving the same goals.

A.3. Stakeholders: The organization's primary goal is to keep the stakeholders happy. Therefore, it is crucial for the business to have a good internal environment to have efficient operations that fulfill stakeholders needs and meet their expectations.

A.4. Competitors: Businesses must understand their competitors, their strengths, weaknesses, and market share to make informed decisions that will give them a competitive advantage.

A.5. Customers: An organization should offer high-quality products or services, provide excellent customer service, and have a good reputation to retain customers and attract new ones.

A.6. Suppliers: Organizations must maintain a good relationship with their suppliers to ensure a steady flow of raw materials.

A.7. Community: Companies that are socially responsible and engage in corporate social responsibility activities are more likely to be accepted and supported by the communities they operate in.

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Please explain why, I will give you a thumb up Which of the following shows the reason why inflation Is a major macroeconomic concern? Multiple Choice the cost of inflation is obvious to the general public reducing inflation is desirable to the general public inflation reduces the efficiency of the price system inflation reduces wealth among groups inflation increases unemployment

Answers

The answer that best demonstrates why inflation is a significant macroeconomic worry is "Inflation reduces the efficiency of the price system."

The general price level rises over time as a result of inflation, which reduces the purchasing power of money. This lowers the price system's effectiveness, which is important for allocating resources and organising economic activity. It becomes difficult for consumers and businesses to determine the genuine value of goods and services when inflation takes place. It becomes challenging to make wise choices about spending, saving, and investing when prices are distorted.Inflation can also lead to economic unpredictability and instability. Planning for the future is difficult when prices are growing quickly, for both individuals and businesses. Financial arrangements and long-term contracts

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Continuation Please review and answer

Exercise 3.2 Project Stakeholder Map Background This exercise continues your student project. The scenario is that you work for the fictitious company: Bear Claw Corporation. You are a project manager assigned to a new project. You are in the defining and planning phases and tasked to produce the project planning documents. This exercise maps stakeholders. Directions Produce a risk map for your stakeholder list from exercise 3.1.

Map each stakeholder by their power and interest. Group the stakeholders into common interaction groups, such as: • Monitor • Keep informed • Keep satisfied • Manage closely

Organize a table mapping your stakeholder power, interest, and group and consolidate in a PDF file

Answers

Exercise 3.2 Project Stakeholder Map - Risk MapThis exercise is a continuation of Exercise 3.1 of your student project. The scenario is that you work for the fictitious company: Bear Claw Corporation. You are a project manager assigned to a new project.

You are in the defining and planning phases and tasked to produce the project planning documents. This exercise maps stakeholders.Directions Produce a risk map for your stakeholder list from exercise 3.1. Map each stakeholder by their power and interest. Group the stakeholders into common interaction groups, such as:• Monitor• Keep informed• Keep satisfied• Manage closelyOrganize a table mapping your stakeholder power, interest, and group and consolidate in a PDF file. In this table, the stakeholders will be divided into four groups based on their power and interest. These groups include monitor, keep informed, keep satisfied, and manage closely.

Each stakeholder in your list should be mapped based on their power and interest. Power can be measured based on the ability to influence the outcome of the project while interest can be measured based on the degree to which the stakeholder is affected by the project. High power and high interest stakeholders are those who require special attention and monitoring. High power and low-interest stakeholders require minimal attention, while low power and high-interest stakeholders require regular monitoring and updates.

Low power and low-interest stakeholders require minimal attention.The following is a sample stakeholder power/interest grid that you can use to map your stakeholders:Sample Stakeholder Power/Interest GridTable Mapping Stakeholder Power, Interest, and GroupStakeholder NamePowerInterestGroupBear Claw CorporationVery HighHighManage CloselyStakeholder 1HighHighManage CloselyStakeholder 2HighLowKeep InformedStakeholder 3HighLowKeep InformedStakeholder 4LowHighKeep SatisfiedStakeholder 5LowLowMonitorIn this table, you should include the names of all the stakeholders from exercise 3.1, as well as their power, interest, and group. When you have completed the table, consolidate it into a PDF file.

This table will help you identify the most important stakeholders and develop an effective communication plan for your project.

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Select two technologies that have advanced the efficiency of inventory management systems. Check All That Apply radio frequency identification (RFID) universal product codes (UPC) magnetic resonance i

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Two technologies that have significantly advanced the efficiency of inventory management systems are radio frequency identification (RFID) and universal product codes (UPC).

RFID is a technology that uses electromagnetic fields to automatically identify and track tags attached to objects.

By using RFID tags on inventory items, businesses can easily and accurately track their location and movement within the supply chain.

RFID eliminates the need for manual scanning, allowing for real-time updates and improved accuracy in inventory management.

Universal product codes (UPC) are barcodes that contain product information and are widely used in retail.

By scanning UPC codes, inventory systems can quickly identify and track products, enabling efficient stock management, pricing, and sales tracking.

UPC codes streamline the process of capturing product data, reducing human errors and saving time in inventory management.

Both RFID and UPC technologies have revolutionized inventory management systems by enhancing automation, accuracy, and speed, ultimately improving overall efficiency.

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What is an efficiency wage and how does it relate to
unemployment?

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Answer:

In more modern contexts, efficiency wages refer to the fact that many employers do not slash wages to the minimum wage, even in the face of competition from other firms or during periods of recession when an eager supply of unemployed labor is abundant.

You are analyzing a company that has cash of $11,880, accounts receivable of $17,380, fixed assets of $100,000, accounts payable of $54,405, and inventory of $51,590. What is the quick ratio? Muniple Choice

Answers

The company has a quick ratio of approximately 1.487, indicating its ability to cover immediate liabilities using quick assets like cash, accounts receivable, and inventory.



To calculate the quick ratio, we need to determine the company's quick assets and liabilities. Quick assets include cash, accounts receivable , and inventory, while quick liabilities consist of accounts payable. Given the information provided:

Quick assets = Cash + Accounts Receivable + Inventory

             = $11,880 + $17,380 + $51,590

             = $80,850

Quick liabilities = Accounts Payable

                      = $54,405

Now, we can calculate the quick ratio by dividing quick assets by quick liabilities:Quick Ratio = Quick Assets / Quick Liabilities

                   = $80,850 / $54,405

                   ≈ 1.487

Therefore, the quick ratio is approximately 1.487.

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The journal entry to record indirect materials used consists of a debit to Finished Goods Inventory and a credit to Raw Materials Inventory. True or False

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The journal entry to record indirect materials used consists of a debit to Finished Goods Inventory and a credit to Raw Materials Inventory is a False statement.Indirect materialsIndirect materials are materials used in the production process that aren't directly involved in the finished product.

The following are some examples of indirect materials: cleaning supplies, oil, or lubricants, which are used to keep machines running. Indirect materials are an expense on the income statement, whereas direct materials are included in the cost of goods sold.The following is the journal entry to record indirect materials used:Debit:

Manufacturing OverheadCredit: Raw Materials InventoryTo reflect the decrease in the Raw Materials Inventory, the credit entry is made. Manufacturing Overhead is debited to reflect the indirect material's value in production. Manufacturing Overhead is the allocation of all indirect costs that are incurred in the production of a commodity. Manufacturing overhead includes a wide range of indirect expenses, such as rent and utilities for the manufacturing plant and machinery.

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MC algo 14-15 D/E And Capital Structure Weight the firm's equity if the firm's tax rate is 21 percent? Multiple Choice .4350 5650 5372 .6103 .6368

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The capital structure weight of the firm's equity is approximately 1.01%. However, none of the provided options (a, b, c, d, e) matches this result.

To calculate the capital structure weight of the firm's equity, we need to first determine the weight of debt and equity in the firm's capital structure.

Given:

Debt-equity ratio = 77Cost of equity (Ke) = 11.7%Pretax cost of debt = 6.7%Tax rate = 21%

The weight of debt can be calculated as follows:

Weight of debt = Debt / (Debt + Equity)

Since the debt-equity ratio is given as 77, we can express it as a fraction:

Debt-equity ratio = Debt / Equity

77 = Debt / Equity

Solving for Debt:

Debt = 77 * Equity

Substituting the value of Debt in the weight of debt formula:

Weight of debt = 77 * Equity / (77 * Equity + Equity)

Weight of debt = 77 * Equity / (78 * Equity)

Weight of debt = 77 / 78

The weight of equity can be calculated as follows:

Weight of equity = Equity / (Debt + Equity)

Substituting the value of Debt in the weight of equity formula:

Weight of equity = Equity / (77 * Equity + Equity)

Weight of equity = Equity / (78 * Equity)

Weight of equity = 1 / 78

Now, we can calculate the capital structure weight of the firm's equity by taking into account the tax rate:

Capital structure weight of equity = Weight of equity * (1 - Tax rate)

Capital structure weight of equity = (1 / 78) * (1 - 0.21)

Capital structure weight of equity = (1 / 78) * (0.79)

Capital structure weight of equity ≈ 0.0101282

To convert it into a percentage, multiply by 100:

Capital structure weight of equity ≈ 1.01%

Therefore, the capital structure weight of the firm's equity is approximately 1.01%.

None of the given options (a, b, c, d, e) matches the calculated result.

The proper format of the question should be:

Bermuda Cruises issues only common stock and coupon bonds. The firm has a debt-equity ratio of 77. The cost of equity is 11.7 percent and the pretex cost of debt is 6.7 percent. What is the capital structure weight of the firm's equity if the firm's tax rate is 21 percent?

a. 4350

b. 5650

c. 5372

d. 6103

e. 6368

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BT Green, Inc. is a small high-tech business operating in Brine, Nevada. The owner began it seven years ago with two associates in a rented office space just outside of town. In three years it doubled its revenue to $850K, and expanded its customer base in the local commercial market as well as in the adjacent state. This year, it submitted a bid on a federal government contact. In preparation for that contract, to demonstrate in its proposal that the company had sufficient capacity, BT Green hired three new employees. Last week, the company learned that it did not win; so, without the new revenue stream, it decided to let one of the new people go. The other two would be retained to find new business. Kyle Reeder, who coordinates HR functions, began Monday morning with a voice mail from Terell Banks, the employee that was terminated on the preceding Friday. Mr. Banks said: "I’ve thought about our conversation last week. I don’t think it was fair that I was fired. It seems pretty fishy to me that the only black man in the department was let go. I would like you to review the matter to see what else can be done."

Disciplinary Policy

The Company expects all employees to adhere to company policies, procedures, and standards. The company has the right to discipline employees for any violations of those rules and standards in a legal manner which it views as appropriate. The Company may use a progressive method to enable employees to improve; but, immediate termination is also possible, especially for dangerous infractions. The Company strives to be fair and corrective, but "just cause" per se and multiple corrective opportunities are not needed for termination. The disciplinary policy does not alter in any way the at-will status of employment. Receipt of Employee Handbook I have received BT Green’s Employee Handbook. I understand that management may change it and that it is my responsibility to stay current with the provisions.

I understand that I am an at-will employee and that no company communication shall change that status. The company may terminate me without reason at any time, and I can terminate my employment at any time. I understand that only the CEO has authority to change the employment-at-will status. Such a change must be in writing and officially signed by the company. ____Terell Banks_____________________ Employee’s Name in Print ____Terell Banks___________ Employee’s Signature _____3/6/17__________________ Date Signed by Employee TO BE PLACED IN EMPLOYEE’S PERSONNEL FILE

1) what legal risk the company has regarding Mr. Banks’ complaint. In doing this,

a. Identify the specific laws that may pertain to this situation.

b. State the key legal criteria for each law.

c. Analyze whether the details of the case meet the legal criteria, then explain how they do or do not fit.

d. State your conclusion about the legal risk.

Answers

The specific laws that may pertain to this situation are Title VII of the Civil Rights Act of 1964, Equal Employment Opportunity Commission (EEOC) regulations, and the company's own anti-discrimination policy.

Title VII of the Civil Rights Act of 1964: This law makes it illegal for an employer to discriminate against any individual on the basis of race, color, religion, sex, or national origin. Under Title VII, discrimination is prohibited in any aspect of employment, including hiring, firing, promotion, compensation, and other terms and conditions of employment.The company's own policy on discrimination must comply with all applicable federal and state laws. It should outline the company's commitment to providing a workplace free from discrimination and harassment and include information on how to report incidents of discrimination or harassment.The details of this case meet the legal criteria for discrimination based on race. Mr. Banks alleges that he was terminated because he was the only black man in the department.

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A job shop has four machines and operates 40 hours per week. During the most recent week, machine 1 processed part A for 25 hours at a production rate of 10 parts per hour, and part B for 12 hours at a rate of 7 parts per hour. Machine 2 processed part C for 37 hours at a rate of 14 parts per hour, and was idle 3 hours. Machine 3 processed part D for 15 hours at a rate of 20 parts per hour, and part E for 25 hours at a rate of 15 parts per hour. Machine 4 processed part F for 13 hours at a rate of 9 parts per hour, part G for 12 hours at a rate of 18 parts per hour, and was idle the rest of the week. Determine (a) weekly production output of the shop and (b) average utilization of equipment.

Answers

The job shop produced 1,860 parts in a week, with an average equipment utilization of approximately 86.875%.

To determine the weekly production output of the shop, we need to calculate the number of parts produced by each machine and then sum them up.

Machine 1:

Part A: 25 hours * 10 parts/hour = 250 parts

Part B: 12 hours * 7 parts/hour = 84 parts

Machine 2:

Part C: 37 hours * 14 parts/hour = 518 parts

Machine 3:

Part D: 15 hours * 20 parts/hour = 300 parts

Part E: 25 hours * 15 parts/hour = 375 parts

Machine 4:

Part F: 13 hours * 9 parts/hour = 117 parts

Part G: 12 hours * 18 parts/hour = 216 parts

Total production output: 250 + 84 + 518 + 300 + 375 + 117 + 216 = 1,860 parts

The weekly production output of the shop is 1,860 parts.

To determine the average utilization of equipment, we need to calculate the total operating hours for each machine and divide it by the total available hours.

Machine 1:

Total operating hours = 25 hours + 12 hours = 37 hours

Machine 2:

Total operating hours = 37 hours

Machine 3:

Total operating hours = 15 hours + 25 hours = 40 hours

Machine 4:

Total operating hours = 13 hours + 12 hours = 25 hours

Total operating hours for all machines = 37 + 37 + 40 + 25 = 139 hours

Total available hours = 4 machines * 40 hours/week = 160 hours

Average utilization of equipment = (Total operating hours / Total available hours) * 100

= (139 hours / 160 hours) * 100

= 86.875%

The average utilization of equipment is approximately 86.875%.

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Professor Wendy Sirith has been offored the following doat: A law frm would like to retain her for an uptront gayment of $54,000. In return, for the next year, the firm would have access to elght hours of ther time every month. Smith's rate is 5572 per hour, and her opportunity cost of capital is 17 . (equivabent annual rate, EAR). What is the IRR (annus)? What does the IRR rule edvise regarting this opportunity? What is the NPV? What does the NPV nule say about this opportunity? What is the iRR (annual)? The IRR (annual) is 6. (Round to two decimal plsces)

Answers

The IRR (Internal Rate of Return) for Professor Wendy Sirith's opportunity is approximately 6% per year. The Net Present Value (NPV) of the opportunity is negative, indicating that the project is not financially favorable. Therefore, based on the NPV rule, the opportunity should be rejected.

To calculate the IRR, we need to find the discount rate that makes the present value of the cash flows equal to the initial investment. In this case, the initial investment is $54,000, and the monthly cash flow is $572 (8 hours * $72/hour).

Using a financial calculator or spreadsheet software, we can calculate the IRR, which is approximately 6% per year.

The IRR rule advises that the opportunity should be accepted if the IRR is higher than the opportunity cost of capital.

In this case, the opportunity cost of capital is 17% per year (EAR). Since the IRR (6%) is lower than the opportunity cost of capital (17%), the project should be rejected.

The NPV is calculated by discounting the cash flows at the opportunity cost of capital and subtracting the initial investment. In this case, the NPV can be calculated as follows:

NPV = -Initial Investment + PV of Cash Flows

= -$54,000 + ($572 * 12) / (1 + 0.17/12)^12

≈ -$4,336.67

The NPV rule states that an investment should be accepted if the NPV is positive and rejected if the Net Present Value is negative. In this case, the NPV is negative, indicating that the opportunity is not financially favorable and should be rejected.

Therefore, the IRR is approximately 6% per year, and both the IRR and NPV rules advise against accepting the opportunity.

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Explain a situation that
proves that the velocity of money may increase with the nominal interest rate.
Explain with a suitable diagram
or numerical example.

Answers

The velocity of money refers to the rate at which money circulates in an economy, indicating how quickly money changes hands as people engage in transactions. The relationship between the velocity of money and the nominal interest rate is complex and can vary depending on various factors. However, there are situations where an increase in the nominal interest rate can lead to an increase in the velocity of money.

One such situation occurs when there is an expectation of higher inflation. When people anticipate that prices will rise, they may spend their money sooner rather than later to avoid the erosion of purchasing power. This increased spending can lead to a higher velocity of money. Additionally, higher nominal interest rates can incentivize people to invest their money or seek higher returns, which can result in increased economic activity and transactions, further driving up the velocity of money. To illustrate this relationship, consider a scenario where the central bank raises the nominal interest rate in response to expected inflation. As a result, individuals expect higher borrowing costs and higher returns on their savings. This expectation prompts people to spend their money now rather than later, as the purchasing power of money is expected to decline with rising prices. This increased spending increases the velocity of money. In a diagram, this relationship can be depicted by an upward-sloping velocity of money curve. As the nominal interest rate increases, the velocity of money also increases, indicating a faster circulation of money in the economy. This relationship reflects the dynamic interplay between interest rates, inflation expectations, and the decision-making behavior of individuals in an economy. It is important to note that this relationship is not universal and can be influenced by other factors, including the overall economic conditions and individuals' confidence in the future.

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For each of the above items, prepare the journal entry to record the subsequent cash transaction in July and September . Pharoah Paintball records adjusting entries on an annual basis The company has the following information available on accruals that must be recorded for its yearended June30. 1 Pharoah Paintball has a 7%note payable outstanding with its bank for $44.400.Interest is payable on a monthly basis on the first of the month.(For example,interest incurred during May would be paid June 1.) 2 Pharoah Paintballis open seven days a week and employees are paid a total of $3.010 every Monday for a seven-day (Monday-Sunday)workweek.June 30.is a Wednesday so employees will have worked three days(Monday-Wednesday) before the year end that they have not been paid for as at June 30.Employees will be paid next on Monday.July 5 3 Pharoah Paintballreceives a commission from Pizza Shop next door for.all pizzas sold to customers using the Pharoah Paintball facility.The amount owing for June is $470,which Pizza Shop will subsequently pay on July 7. 4 The June utility bill for $405 was unrecorded on June 30.Pharoah Paintball paid the bill on July 9 5. Pharoah Paintball sold some equipment on June 1,in exchange for a $8.400,4% note receivable.The principal and interest are due on September 1.

Answers

Pharaoh Paintball's journal entries for subsequent cash transactions in July and September are as follows:

July:

1. Note Payable Interest Expense:

Debit: $258 ($44,400 * 7% * 1/12)

Credit: Note Payable Interest Payable

2. Salaries Expense:

Debit: $1,008 ($3,010 / 7 days * 3 days)

Credit: Salaries Payable

3. Accounts Receivable:

Debit: $470

Credit: Commission Revenue

September:

1. Note Receivable Interest Receivable:

  Debit: $112 ($8,400 * 4% * 3/12)

  Credit: Interest Revenue

In July, Pharaoh Paintball needs to record the interest expense on the note payable. The interest for one month is calculated as $44,400 * 7% * 1/12 = $258. This entry debits the Note Payable Interest Expense and credits the Note Payable Interest Payable.

Next, the company needs to record the salaries expense for the three days (Monday to Wednesday) that employees worked before the year-end but haven't been paid for as of June 30. The total weekly salary is $3,010, so for three days, it would be $3,010 / 7 days * 3 days = $1,008. This entry debits the Salaries Expense and credits the Salaries Payable.

Additionally, Pharaoh Paintball receives a commission from Pizza Shop for pizzas sold to customers using their facility. The commission owed for June is $470, which will be subsequently paid on July 7. This entry debits the Accounts Receivable and credits the Commission Revenue.

In September, the company needs to record the interest revenue on the note receivable. The interest for three months is calculated as $8,400 * 4% * 3/12 = $112. This entry debits the Note Receivable Interest Receivable and credits the Interest Revenue.

These journal entries ensure that the company accurately records the subsequent cash transactions and reflects the financial impact in the appropriate accounts.

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Restricting output below the competitive equilibrium output will

A. raise the price above the marginal cost of the last unit produced.

B. eliminate the deadweight loss from underproduction.

C. lower the price below the competitive equilibrium.

D. lead to an improved allocation of resources under monopolies.

Answers

Restricting output below the competitive equilibrium output will raise the price above the marginal cost of the last unit produced (option A).

In a competitive market, the equilibrium output is determined by the intersection of the market demand and supply curves. This equilibrium output maximizes social welfare by balancing the benefits to consumers (as reflected in their willingness to pay) and the costs to producers (as reflected in their marginal costs).

When output is restricted below the competitive equilibrium, it means that production is intentionally reduced or limited. This restriction leads to a decrease in the quantity supplied, resulting in a scarcity of the product. As a result, the price of the product increases because the demand remains the same or may even exceed the limited supply. This increase in price above the marginal cost of the last unit produced is referred to as a "price markup" or "price premium."

Option A accurately describes the outcome of restricting output below the competitive equilibrium. It highlights that the price will be raised above the marginal cost of the last unit produced, indicating a departure from the efficient allocation of resources. Restricting output in this manner can lead to higher prices for consumers and may result in allocative inefficiency. Hence, option A is the correct choice as it correctly identifies the impact of restricting output below the competitive equilibrium.

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Suppose that at the current $15 price of a large Domino's pizza, 150 pizzas are demanded per day from the Kahala Mall location. Based on the law of demand, which of the following could be a *possible* daily quantity of Domino's pizzas demanded if the Kahala Mall location runs a special for $10 pizzas? Select all that apply. A. 125 pizzas B. 75 pizzas C. 200 pizzas D. 250 pizzas

Answers

The possible daily quantity of Domino's pizzas demanded if the Kahala Mall location runs a special for $10 pizzas could be 300 pizzas. Thus, the option C (200 pizzas) is correct.

How to find?

Suppose that at the current $15 price of a large Domino's pizza, 150 pizzas are demanded per day from the Kahala Mall location.

We have to find the possible daily quantity of pizzas at $10 price. We can solve this problem by drawing the demand curve. We know that when price falls from $15 to $10, demand will increase (based on the law of demand).

Assuming a linear demand curve, we can find the slope by using the formula:

Slope of the demand curve = (Change in quantity demanded) / (Change in price)

The current price is $15 and the corresponding quantity demanded is 150 pizzas.

The new price is $10 and we want to find the corresponding quantity demanded.

Slope of the demand curve = (150 - Qd) / (15 - 10)

= (150 - Qd) / 5

Solving for Qd, we get:

Qd = 150 - 5 x slope

Qd = 150 - 5 x (-30)

Qd = 150 + 150

= 300

Therefore, the possible daily quantity of Domino's pizzas demanded if the Kahala Mall location runs a special for $10 pizzas could be 300 pizzas. Thus, the option C (200 pizzas) is correct.

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Lin Corporation has a single product whose selling price is $136 per unit and whose variable expense is $68 per unit. The company's monthly fixed expense is $32.000 Required: 1. Calculate the unit sales needed to attain a target profit of $7,100. (Do not round intermediate calculations.) 2. Calculate the dollar sales needed to attain a target profit of $9,200. (Round your intermediate calculations to the nearest whole number.)

Answers

Calculation of unit sales needed to attain a target profit of $7,100Variable expense per unit = $68Selling price per unit = $136Contribution margin per unit = Selling price - Variable expense= $136 - $68= $68Contribution margin ratio = Contribution margin per unit / Selling price per unit= $68/$136= 0.5

Fixed expenses = $32,000Target profit = $7,100Contribution margin ratio = Target profit + Fixed expenses/Total sales- 0.5 = ($7,100 + $32,000)/Total sales- 0.5Total sales = ($7,100 + $32,000) / 0.5= $78,200Unit sales needed to attain a target profit of $7,100= Total sales / Selling price per unit= $78,200 / $136= 575 units

Therefore, 575 units of product must be sold to attain a target profit of $7,100.2.

Calculation of dollar sales needed to attain a target profit of $9,200Target profit = $9,200Fixed expenses = $32,000Contribution margin per unit = Selling price - Variable expenses= $136 - $68= $68Contribution margin ratio = Contribution margin per unit / Selling price per unit= $68/$136= 0.5Fixed expenses = $32,000Contribution margin ratio = Target profit + Fixed expenses / Total sales- 0.5 = ($9,200 + $32,000) .

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