How do you avoid correcting and putting a customer on their defensive side?

Answers

Answer 1

Answer:

Explanation:

Listen carefully to what the customer has to say, and let them finish. Don't get defensive. The customer is not attacking you personally; he or she has a problem and is upset. Repeat back what you are hearing to show that you have listened.

Ask questions in a caring and concerned manner.

The more information you can get from the customer, the better you will understand his or her perspective. I’ve learned it’s easier to ask questions than to jump to conclusions.

Put yourself in their shoes.

As a business owner, your goal is to solve the problem, not argue. The customer needs to feel like you’re on his or her side and that you empathize with the situation.

Apologize without blaming.

When a customer senses that you are sincerely sorry, it usually diffuses the situation. Don't blame another person or department. Just say, "I'm sorry about that.”

Ask the customer, "What would be an acceptable solution to you?"

Whether or not the customer knows what a good solution would be, I’ve found it’s best to propose one or more solutions to alleviate his or her pain. Become a partner with the customer in solving the problem.

Solve the problem or find someone who can solve it— quickly!

Research indicates that customers prefer the person they are speaking with to instantly solve their problem. When complaints are moved up the chain of command, they become more expensive to handle and only add to the customer's frustration.

There is no getting around customer complaints, regardless of your industry. However, by employing these steps and taking the time to review the issue with the customer, you can turn challenges into something constructive.


Related Questions

how would you calculate the transfer tax if it's $0.35 per $1,000 of the sales price, which was $400,000?

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The way of calculation of transfer tax is (400,000 ÷ 1,000) x .35.

What is transfer tax?

When property is transferred from one person or entity to another, a fee called a "transfer tax" is assessed. A state, county, or municipality may impose a transfer tax. The majority of the time, it is not deductible from federal or state income taxes, though it might be included in the cost basis when determining the profit from the sale of securities and investment property. Some states classify transfer tax as an excise tax. State, county, or municipal authorities may charge a transfer tax on real estate in exchange for the right to transfer real estate within their borders. A legal deed, certificate, or title that is transferred from a seller to a buyer is effectively taxed by the government.

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you buy euros in new york from credit suisse and simultaneously sell them in london to hsbc for a gain. you effectively made money from money. this transaction would be an example of:

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This transaction would be an example of Position trading. Position trading is a long-term investing market technique that emulates the buy-and-hold approach for several months or even years.

This tactic ignores short-term pricing fluctuations and concentrates on long-term growth. As a result, it is unique among all trading techniques. You make the decision to invest in the market and take a long Position trading on the value of the pound increasing. You close your position and lock in your profit when the market rises as expected. If you had anticipated a decline in the price of the pound, you would have opened a short position.

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successful entrepreneurs create new products and services to fulfill a missing niche in the market. in this scenario, establishing a business to fulfill a need shows what kind of skill? a.) communication b.) technology c.) relationship building d.) problem solving

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Successful entrepreneurs create new products and services to fulfill a missing niche in the market. in this scenario, establishing a business to fulfill a need for problem-solving skills.

An entrepreneur is a person who starts a new business, taking on the majority of the risks and reaping the majority of the rewards. The term "entrepreneurship" refers to the act of starting a business. The entrepreneur is frequently viewed as an innovator, a source of novel concepts, products, services, and/or business models. The price at the moment serves as a benchmark in an open market. It shows what a buyer would be willing to pay and what a seller would accept for a subsequent transaction involving that security. For bonds, the current price is frequently stated as 10% of par, or face value. The total number of buyers and sellers in a given area or region is referred to as the market.

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2) according to your notes, which of the following are true about the business cycle? a) as output falls, unemployment rises. b) economic fluctuations are irregular and unpredictable. c) most macroeconomic quantities fluctuate together. d) all of the above.

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Business cycles are periodic because they follow regular boom-and-bust cycles.

Which four phases comprise the business cycle?

The expansion, peak, contraction, and trough phases of the cycle are the four stages. The current stage of the economic cycle can be determined by looking at things like GDP, interest rates, the number of people employed, and consumer spending.

Which four factors drive business cycles?

The movement of the gross domestic product (GDP), the availability of capital, and expectations regarding the future are all factors that contribute to the business cycle. There are typically four distinct phases to this cycle: peak, contraction, trough, and expansion.

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rosa llewelyn works in the human resources department of a company that manufactures packaging machines. she handles payroll and insurance. llewelyn is in a(n) position.

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Rosa Llewelyn works in the human resources department of a company that manufactures packaging machines. She handles payroll and insurance. Llewelyn is in a staff position.

A company's human resource department is the department in charge of efficiently managing the organization's human resources, or its personnel.

Training and development of employees, who are among a company's most valuable resources, falls within the supervision of the human resources department.

A human resources department is in charge of ensuring that the business has a strong staff that is prepared to perform their jobs and is paid fairly for doing so.

Effective rules, procedures, and supportive, people-friendly guidelines are offered by the human resources department. The human resource department also works to ensure that the company's mission, vision, and values are reflected in its culture.

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a ponzi scheme is a fraudulent investment that pays returns from new capital invested with the fraudsters instead of from a legitimate investment. true false

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Ponzi schemes are fraudulent investments that generate profits from fresh money invested with the con artists rather than from a real investment is true.

Ponzi schemes are dishonest investment schemes that promise investors large returns with little risk. A Ponzi scheme is a fraudulent financial enterprise where funds are raised from later participants to reimburse earlier investors for their initial investments. In that both rely on new investors' money being used to pay back the first funders, this is similar to a pyramid scheme.

Both Ponzi schemes and pyramid schemes eventually reach their lowest point when the flow of new investors stops and there isn't enough money to go around. The plans then begin to unravel. In a Ponzi scheme, also known as an investment fraud, clients are promised a sizeable profit at little to no risk.

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Read the passage and answer the question.


During the Great Depression, economists believed recovery would occur when spending increased. Since spending was low, economic theory held that savings should be very high. This would create a surplus of capital and drive down the cost of loans. The pure ease of expansion should have brought economic activity back up to healthy levels. Yet, the Great Depression dragged on.


People had no savings to invest in the market and, in fact, had drawn down their savings just to survive. There was no free capital to invest, and without income or savings, people could not support existing operations. As a result, there would be even fewer people earning income and yet more people with dwindling savings.


Which answer choice BEST explains the type of unemployment that resulted from the Great Depression?

Answers

The answer choice which best explains the type of unemployment that resulted from the Great Depression is structural unemployment.

The Great Depression

In 1929 the stock market crashed and wiped out investors, millions of them. Several years later consumer spending dropped, followed by dropped investment. This caused various declines in industrial output. Unemployment began to spread as failing companies began to lay off their employees. The structural unemployment happens because there is no balance between the skills of workers and the available work fields, so that many workers are not absorbed by the market. Other events during the Great Depression were the collapse of world trade, and bank failures.

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fiscal policy refers to part 2 a. changes in the interest rate. b. changes in the money supply. c. changes in the amount of physical capital in the economy. d. discretionary changes in government spending and taxes.

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Fiscal policy refers to the deliberate changes in government spending and taxes to stabilize domestic output, employment, and the price level.

What is Fiscal policy?

Fiscal policy is the use of public expenditure and taxation to affect the economy, particularly macroeconomic conditions. These include employment, inflation, economic expansion, and the total demand for goods and services.

The government may reduce tax rates or boost spending during a recession to boost demand and the economy. On the other hand, it can increase rates or reduce spending to slow down the economy in order to combat inflation.

Monetary policy, which is implemented by central bankers rather than elected government officials, is sometimes contrasted with fiscal policy.

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which of the following contributed significantly to the weekly order fluctuation barilla was experiencing? (choose all that apply) group of answer choices large natural fluctuations in customer buying patterns lack of trust (history of shortages) promotional activity (customers waiting for sales and forward buying) compensation incentives to barilla salespeople volume discounts

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Greatly increased the weekly order volatility that Barilla was experiencing the price fluctuation and lack of trust.

Price fluctuations are Characterized by erratic upward and downward swings. Price movement or variations for a commodity or collection of commodities in a specific market or market area are referred to as price fluctuation. The price fluctuations that occur over time, given a commodity and market, are essentially price changes. Trust in a relationship opens the door for the possible growth of undesirable attitudes, Behaviours, or feelings like mistrust and jealousy. This can eventually develop into more serious issues like abuse on an emotional or physical level. Depression and trust troubles may be related to one other.

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what leadership approach aims to increase organizational performance by aligning the subordinate objectives throughout the organization with the overall goals set by management?

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Management by objective aims to increase organizational performance by aligning the subordinate objective with the overall goals set by management.

The aim of the management paradigm known as management by objectives (MBO) is to increase an organization's performance by establishing objectives that both management and employees can support. According to the principle, giving employees a voice in goal development and action planning promotes employee engagement and participation while also coordinating organizational goals.

A management information system (MIS) must be used in order to compare actual performance and accomplishments with the set objectives. According to practitioners, the main advantages of MBO are that it fosters greater management-employee communication and increases employee commitment and motivation.

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a list of specific goods and services in fixed quantities that economists use to evaluate the cost of living across time and place is called a(n) . multiple choice question. efficient market perfectly competitive market product offer market basket

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a list of specific goods and services in fixed quantities that economists use to evaluate the cost of living across time and place is called a market basket

A market basket is a carefully selected group of products or assets designed to track the overall performance of a particular market segment. A basket of goods is another name for this.

Market basket economics focuses on the Consumer Price Index (CPI), which tracks the prices of various consumer goods and uses them to estimate inflation. However, for investors, a market basket refers to financial securities and is the underlying concept of index funds.

Baskets can also be found in the securities markets, where program traders can take a series of positions in multiple stocks or currencies at the same time.

A market basket is a carefully chosen mix of goods and services that tracks the performance of a particular market or segment.

The Consumer Price Index (CPI) is a popular market basket that provides an estimate of inflation based on the average change in price paid for a specific basket of goods and services over time.

As an economic measure, the CPI employs over 200 categories, including education, housing, transportation, and recreation.

Retail stores use market basket analysis to predict and increase impulse purchases based on groups of items purchased by customers.

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Money neutrality suggests that an increase in the money supply leads to _____ in price level and inflation and _____ in real gdp.

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Money neutrality suggests that an increase in the money supply leads to increase in price level and inflation and inflation in real gdp.

Money neutrality is a thesis in business that states that while an increase in revenue can result in an increase in price level, it has no real impact on the GDP.In other words, money neutrality means that a rise in the value of money has no impact on the economic equilibrium needed to raise the nation’s GDP.According to the money neutrality idea in business, factors like as GPD or employment etc. are unaffected by the increase in money.

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at which point in the business cycle is there the largest inflationary gap? the peak the trough during expansion during contraction at full employment

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The positive difference between real GDP and potential GDP at full employment is referred to as an inflationary gap. The inflationary gap appears when the business cycle is in the expansionary phase. The business cycle shows changes in GDP.

What is inflationary gap?

A recessionary gap is a situation in which the equilibrium level of real GDP is less than the full employment level. In this condition, the aggregate demand is lower and there is a shortage of aggregate demand. This shortage of aggregate demand will be corrected if there is an increase in the government spending or decrease in the taxes. This would increase the aggregate demand in the economy, and therefore, increase the real GDP and achieve the full employment level.

An inflationary gap occurs when the equilibrium level of real GDP is greater than the full employment level. There is a higher level of aggregate demand in the economy, so there is a need to lower down the government spending or to raise taxes in order to reduce the aggregate demand. This lower level of aggregate demand reduces the real GDP and achieve the full employment level.

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Declared a cash dividend on the 4%, $100 par noncumulative preferred stock (950 shares outstanding). declared a $0.20 per share dividend on the 110,000 shares of $10 par value common stock outstanding. the date of record is january 31, and the payment date is february 15.

Answers

The retained earnings/dividends is $ 25,800. (journal attached)

How to calculate dividends?

Since the cash dividend preferred stock uses a percentage, multiply the par value by the shares outstanding then multiply the result by the dividend percentage.

Dividend payable (preference stock) = $ 100 * 950 * 4%

= $ 3,800

Next, for common stock, multiply the dividend per share by the outstanding shares.

Dividend payable (common stock) = $0.2 * 110,000

=$ 22,000

Then, retained earnings/dividends are calculated by adding up preferred stock dividends and common stock dividends.

Retained earnings/dividends = $ 3,800 + $ 22,000

= $ 25,800

Thus, the retained earnings/dividends is $ 25,800.

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the inflation rate is calculated as selected answer will be automatically saved. for keyboard navigation, press up/down arrow keys to select an answer. a the cost of a basket of goods in the current year minus the cost of the basket in the base year x 100. b the cpi in one year minus the cpi in another year x 100. c the cpi in year 1 divided by the cpi in the base year x 100. d none of the above.

Answers

Among the given options regarding inflation, the correct option is d none of the above.

Inflation is categorised by factors such as the cost of living in a country or the overall increase in prices. It can be explained by the gradual loss of purchasing power caused by price increases. Inflation's consequences, which drive up the price of basic goods like food, can be harmful to society and have an immediate impact on each individual.

To determine the inflation rate, the consumer price index which tracks changes in retail prices for commodities is used.

The formula to calculate inflation is -

Past date CPI - Current date CPI/ Past date CPI × 100.

Where CPI stands for the consumer price index

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if revenues are credited, which of the following situations occurred? a.) the company takes out a $5,000 loan from the bank. b.) the company runs a promotion for $25 off your first rental. c.) the company earns $1,000 in interest on its investments. d.) the company has to pay $500 for repairs to its car lift.

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If revenues are credited, which of the following situations occurred the company earns $1,000 in interest on its investments.

What are revenues?

Revenue in accounting refers to the entire amount of money made through the sale of products and services that are essential to the company's core operations. The term "commercial revenue" can also refer to sales or turnover. The term "revenue" can refer to income in general or the amount earned during a specific period of time, as in "Last year, Company X had revenue of $42 million." Some businesses receive revenue via interest, royalties, or other fees. The general definition of profits or net income is total revenue less total expenses for a specific time period.

Sales revenue is the income obtained from selling goods or services over a period of time. In general usage, revenue is the entire amount of income obtained by the sale of goods or services related to the company's operations.

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when determining levels of equity, individuals will often compare their input/output ratio with that of a comparison person. that person is labeled the

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The determining levels of equity, individual will often compare their input/output ratio with that of a comparison person is referent

The person, thing, or idea that a word or expression designates, stands for, or refers to is known in English grammar as a referent (REF-ER-UNT). For instance, the term door in the sentence "The black door is open" refers to a specific black door, which is a real thing. Relates to or is referred to. particularly: what a symbol (such as a phrase or sign) denotes

The four levels of measurement, which can be ranked from low to high, are as follows: Nominal: The data can only be categorized. Ordinal: The information is classifiable and rank. Data can be evenly spaced, classified, and rated. Interval

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on september 1 year 1 the central illinois university ticket office sold 1800000 worth of season basketball tickets ten home games will be played four game will be playing during year 1 and six games will be played during year 2 what is the adjusted balance in deferred revenue account at december 31 year 1

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The adjusted balance in deferred revenue account at December 31 will be 1,080,000.

What is adjusted balance?Adjusted balance is one of several methods used by credit card companies to calculate a cardholder's cost of funding. The latter is the fee charged if the cardholder keeps a monthly balance rather than paying the balance in full by the due date of each month.The adjusted balance method for calculating loan fees uses the last balance of the most recent billing cycle and subtracts all payments and credits made during the current billing cycle.If you made one or more purchases underPlan It, your credit will be adjusted until those purchases are refunded.If I choose the automatic reconciled balance payment option, American Express will charge my designated account for the adjusted balance shown on my statement.

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Scott worked 57hrs last week. He gets paid a salary of $87,600. What is the amount of Scott's weekly check? (Round to the nearest cent)
A) $1,684.62
B) $894.55
C) $2,389.31
D) $3,369.23​

Answers

Answer: A) $1,684.62 

Because salary divided equals this

harold is developing a tech startup. he wants to develop a strong organizational culture, a good marketing plan, and a coherent business strategy in order to attract investors and customers. what is the foundation for developing these strengths?

Answers

The correct answer is SWOT method of business development.

SWOT stands for Strength, Weakness, Opportunity, and Threats in its entire form. The SWOT analysis enables one to identify your competitive advantages, areas for business expansion, and weak points. One can use this simple tool to find out what possibilities and risks a business faces.

Harold pays close attention to the demands and pulse of the clients who want to learn how to surf. It is a necessary component of assessing the potential and the power of the clientele.

By contrasting the operational processes of other persons engaged in the same surfing business, Harold also keeps an eye on the weaknesses and threats.

Along with identifying the weakness, Harold must also demonstrate the threat by redesigning his business strategy, which shouldn't be overlooked by current clients who are considering using the services of business people.

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corporate stocks and bonds meet the requirements to be among the items of property characterized as goods under the ucc. True or False

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The statement " corporate stocks and bonds meet the requirements to be among the items of property characterized as goods under the ucc. " Is false Option B

What are corporate stocks?

Generally, Different forms of corporate stocks each denote a different level of ownership interest in a firm. You can also hear this referred to as shares or stocks.

Before making an investment in stocks, it is essential to determine whether or not the company in question has more than one kind of share. A collection or kind of stock that all have the same rights is referred to as a class.

According to the statement, "corporation stocks and bonds fulfill the qualifications to be among the articles of property defined as goods under the ucc," these assets are qualified to be included in this category. Is it not true that Option B

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shareholders are never allowed or required to recognize gains or losses on a liquidating distribution. a. true. b. false.

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True, shareholders are never permitted or compelled to acknowledge gains or losses on a liquidation payout. Hence, the right choice is true.

What does the term shareholder mean?

A shareholder of a corporation is an individual or legal organization who is registered as the legal owner of shares of a public or private corporation's share capital by the corporation. A corporation's shareholders may be referred to as members. A person or legal entity becomes a shareholder in a corporation when their name and other details are entered in the corporation's register of shareholders or members, and the corporation is not required or permitted to inquire about the beneficial ownership of the shares unless required or permitted by law. In most cases, a business cannot own its own stock.

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the relationship between the mpc and the multiplier selected answer will be automatically saved. for keyboard navigation, press up/down arrow keys to select an answer. a depends on whether the economy is in recession or inflation. b depends on whether you change taxes or government spending. c is always positive. d all of the above.

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The relationship between the MPC and multiplier is always positive

The multiplier is always between one and infinity, and MPC is always greater than zero and less than one. Fiscal multipliers are generally understood by economists to be the ratio of changes in output to changes in tax receipts or government spending. Fiscal multipliers are crucial because they can direct a government's actions during a financial crisis and pave the way for a subsequent economic recovery. To partially raise the amount of money flowing into the system, a government may reduce taxes or boost spending. Such budgetary management has an additive effect. In other words, it is reasonable to anticipate that every dollar spent will result in an increase in the GDP of more than one dollar.

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With a monopoly, marginal cost is less than price. Does that mean too much or too little is produced by a monopoly for allocative efficiency? why?.

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With a monopoly, marginal cost is less than price. This means that the monopoly is not allocating resources efficiently. The monopoly is producing too little for allocative efficiency.

A monopoly exists when there is only one firm selling a good or service for which there are no close substitutes of marginal cost . The monopoly firm is the market producer, and the market demand curve facing the monopoly firm is the market demand curve.The monopoly firm has market power, which is the ability to charge a price above marginal cost and still earn positive economic profits. The reason the monopoly firm can do this is because there are no close substitutes for the good or service that the monopoly firm is selling.

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a firm is producing 4 units of output at an average total cost of $40. when the firm produces 5 units of output, average total cost rises to $50. what is the marginal cost of the fifth unit of output?

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The marginal cost of production for the fifth unit of output  is $90.

How much does it cost more to produce the fifth unit of output marginally?

The marginal cost of creating the fifth unit is equal to the sum of the costs to make five units minus the sum of the costs to produce four units, or R122 minus R120, which equals R12.

The difference in total production costs caused by creating or producing an extra unit is known as the marginal cost in economics.

Marginal cost illustration

The marginal cost is the additional expense incurred when producing a new good. As an example, let's say that it costs $100 to create 100 car tires. To make one extra tire would cost $80. The marginal cost is defined as what it costs to create one additional unit of a good or service.

For the first 4 units the total cost =  $40 * 4 =$160

For the first 5 units the total cost =  $50 * 5  = $250

So, the marginal cost for the fifth unit will be:

= $250 - $160

= $90

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kingbird inc has a master budget variance of $100, unfavorable and a flexible budget variance of $151 favorable. what is the sales activity variance for kingbird inc

Answers

Simply subtract the actual expenditure amount from the budgeted amount for each line item to determine variances in the budget.

Both a master budget and a flexible budget will have the same total fixed costs.

What distinguishes a flexible budget from a master budget?

Static Budget: The budget is set up to only cover one level of production volume. A master budget is another name. A consolidated budget that is simple to calculate for a variety of production volume levels is called a flexible budget.

What is the formula for a flexible budget?

Flexible budget equals fixed costs plus the ratio of the actual unit of activity to the variable cost per unit of activity.

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harry received 100 shares of stock from his aunt as a gift. harry's aunt purchased the stock 10 years ago for $20 per share. the stock was worth $50 per share on the date harry received the gift. harry sold the stock for $60 per share. what is the amount of harry's basis in the stock?

Answers

the amount of Harry's basis in the stock is $ 5000.
Number of stock Harry inherited = 100
Value of the stock per share on the day of inheritance (basis value) = $50
Therefore, Total basis value of Harry's shares = 100 x 50 = $ 5000.
Amount Harry sold the stocks for per share = $60
therefore, total earnings of harry from the stock = 100 x 60 = $ 6000
Profit earned = total earning - basis cost
                      = 6000 - 5000
                      = $ 1000

Although the word "basis" has many different meanings in finance, when taxes are calculated, it most usually refers to the difference between the prices and expenses associated with transactions. Such usage is specifically employed when capital gains or losses are calculated for income tax filings and related to the more general words "cost basis" or "tax basis.”

Basis also describes the difference between the spot price of a deliverable good and the corresponding futures contract price. Basis can also be used to discuss transactions involving securities. The purchase price of a security less commissions and other costs is known as the security's base.

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what is a positive indicator that agile may be appropriate to an organization as a new project methodology?

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A positive indicator that agile may be appropriate to an organization as a new project methodology that the adopting organization values trust, collective ownership, and adaptability.

What is the project methodology?

A project management methodology can be defined as the set of principles, techniques, and procedures used by those who work in a discipline. These are usually  structurally organised, along with workflows and software development. It should include proper research methodology, awareness, facts and analysed data. Designing framework, qualitative research coupled with raw and clear facts are important for methodology.

There are usually three methods waterfall, agile, and scrum.

Hence ,  A positive indicator that agile may be appropriate to an organization as a new project methodology that the adopting organization values trust, collective ownership, and adaptability.

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what are some of the things that a business can do to develop a data-savvy workforce? select all that apply.

Answers

To create a data- savvy model a business can do the following:

Form data driven leadershipData should be used everywhereCreate your own data dictionary and relevant toolsHire data scientist and team having expertise knowledgeBuild analytical skills and strong courseData needs to be a part of decision making

What do you mean by data?

Data can be referred as vital piece of information that provides relevant and up to date information. The role of data has enhanced largely ranging from big MNCs to small food companies.

Data can be of many types

QuantitativeDiscreteQualitativeContinuous

Therefor, to create data savvy given points can be considered.

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brinker accepts all major bank credit cards, including first savings bank's, which assesses a 4.5% charge on sales for using its card. on may 26, brinker had $5,000 in first savings bank card credit sales. what entry should brinker make on may 26 to record the deposit?

Answers

The deposit will be recorded in the journal as cash a/c debit, credit card expense a/c debit and credit sales a/c credit

A journal entry is the record of the financial transaction of a business in its financial books. The transactions of a business are recorded in a journal, which indicates the debit and credit balances. These specific journal entries can help in the authentication of transactions and also helps to know if they are supported by bills.

Charge on sales = 4.5%

Amount in savings = $5000

Credit card expense -

5,000 x 4.5%

= 225

Amount to be debited to cash -

5,000 - 225

= 4,775

The correct journal entry will be -

Cash A/c Dr.                      4,775

Credit Card Expense A/c    225

To Credit Sales A/c.         5,000

( Being charged on sales for using a credit card)

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How is it that a piece of wool can become positively charged in some situations and negatively charged in other situation? The agricultural economy of Brazil plays a part on the nations rural poverty because For which value of x is line n parallel to line m? The slide at the playground has a height of 9 feet. The base of the slide measured onthe ground is 12 feet. What is the length of the slide?O 15 feetO 45 feet21 feet36 feet write 10 forms for 1 over 8 as you can think of, be creative and use positive and negative powers or other forms of number. help meeeeeeeeeeeeeee pleaseee Plot the following numbers on the number line: -3 1/2 1 3/4 which way of dissolving does not change the chemical identity of the solute? responses dispersion dispersion disintegration disintegration ionization ionization dissociation Lee, poniendo atencin a los verbos en negrita, las frases y escoge la opcin con el verbo reflexivo, recproco o accidental incorrecto. Read paying attention to the bold type words, and choose the option with the incorrect reflexive, reciprocal or accidental verb.Mi esposa y yo no nos olvidamos de educar a nuestra hija Silvia para que ella se comporte de manera independiente. Silvia solo tiene 5 aos, pero ya se baamos sola y se duerme sola en su habitacin sin supervisin.Onos olvidamosO se comporteO se baamosOse duerme wine and roses, inc. offers a 10.0 percent coupon bond with semiannual payments and a yield to maturity of 11.00 percent. the bonds mature in 9 years. what is the market price of a $1,000 face value bond? $1,381.47 $1,506.07 $943.77 $1,562.30 $1,076.69 Matteo buys a basil plant that is 22 cm tall and grows 1/2 a centimeter every day.A. Write an equation that can be used to solve for the number of days until the plant has a height of 30 cm. Use d to represent the number of days. Label each part of your equation with what it represents. B. How much does the plant still have to grow?C. Solve for the value of d. What does this value represen in this problem?PLEASE SOLVE ALL Define umbra pleaseeeeeeeeeeeee Here is a parallelogram.Work out the value of x.x cmArea = 12 cm2.5 cm blair works in the marketing department for a large electronics firm. he is currently trying to determine how his firm is performing relative to the other electronics firms in the industry. which marketing metric would blair use to do this? If an atom has 5 valance electrons, it will need togain 3gain 8gain 0lose 4electron(s) in order to become stable? Please help me with these questions PLEASE HELP ASAP!!! Determine if the sequence is arithmetic. If it is, what is the common difference?36, 33, 30, 27, ... Thank you! In 2016, Alliant Corporation acquired Centerpoint Inc. For $352 million, of which $62 million was allocated to goodwill. At the end of 2018, management has provided the following information for a required goodwill impairment test: Fair value of Centerpoint, Inc. $ 256 million Fair value of Centerpoints net assets (excluding goodwill) 228 million Book value of Centerpoints net assets (including goodwill) 290 million Alliant prepares its financial statements according to IFRS, and Centerpoint is considered a cash-generating unit. Assume that Centerpoints fair value of $256 million approximates fair value less costs to sell and that the present value of Centerpoints estimated future cash flows is $261 million. Required: Determine the amount of goodwill impairment loss Alliant should recognize the french new wave (la nouvelle vague) is a french art film movement that emerged in 1958 to the late 1960s. a) true b) false profit margin for an investment center measures: multiple choice investment center income earned per dollar of sales. how efficiently an investment center generates sales from its invested assets. investment center income compared to target investment center income. departmental contribution to overhead. investment center income generated from its invested assets.