1. **Predicting the impact of forced distribution on customer satisfaction:** It is unlikely that the forced distribution alone will directly increase customer satisfaction.
While the implementation of a forced distribution may identify top and low performers, improving customer satisfaction requires addressing the underlying issues that hinder clerical workers from adequately meeting clients' needs. By itself, the forced distribution may not address the specific performance gaps and challenges faced by the employees in the claims-processing center. Additional measures such as training, process improvements, and performance feedback are necessary to enhance customer satisfaction.
In the case of Reliable Underwriters, the management team aims to increase customer satisfaction by changing the performance appraisal process. The previous system, with almost everyone receiving similar ratings, resulted in employees perceiving the appraisal process as a mere nuisance. To overcome this, the management team plans to implement a forced distribution system where supervisors must rate a certain percentage of employees as outstanding and unacceptable. While this approach may help identify top performers and low performers, it is not expected to directly increase customer satisfaction. To achieve that, addressing the specific challenges faced by clerical workers in meeting clients' needs would require additional measures such as training, process improvements, and performance feedback. These complementary actions can contribute to enhancing customer satisfaction over time.
2. **Recommended performance measure:** In this case, a comprehensive performance measure that considers various aspects of employees' performance would be recommended. Instead of relying solely on a forced distribution system, a balanced scorecard approach could be beneficial. This approach considers multiple dimensions of performance, such as customer satisfaction ratings, productivity, quality of work, and adherence to procedures. By using a balanced scorecard, the management team can assess employees' performance holistically and gain a better understanding of their strengths and areas for improvement. This approach encourages a more comprehensive evaluation that aligns with the objective of increasing customer satisfaction. Additionally, providing feedback and support for improvement can help employees develop their skills and enhance their performance in the long run.
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It is the idea being transmitted by the sender to the receiver. It includes three aspects — content , structure and style
Answer:
decodes and feedback.
Explanation:
It is a message since it is written or recorded words or information sharing or ideas conveyed by the sender to the receiver. It includes information and communication, how important and useful information is, and can be read in order to understand it. The structure of a message is tone.
The Style includes how the sender composes and writes a message.
Message is the idea being transmitted.
A Message is a form of communication sent to a recipient who is not present physically and its can be in verbal, written or recorded form.
Message is one of the essential elements of communication process. The other process includes Sender, Encoding, Interference, Communication channel, Receiver, Decoding and Feedback
Roughly, there are 3 purposes for passing message
To inform people of certain subject.To persuade others to do one biddingTo builds one's goodwill.Learn more about Communication process here
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Which of the following is NOT a deception method of customers
A)Warning label
B)Pigeon Drop
C)Ponzi Scheme
D)Bait and Switch
So i feel the answer to this is obvious because a warning label is not meant to trick a consumer so the answer would be a since the rest are trying to bait costumers into something. hope this helps and makes sense to you.
which of the following should be pracited among all co workers in the workplace
a.bullying
b.discrimination
c.stereotyping
d.tolerance
Answer:
c
Explanation:
Answer:
D. Tolerance
Explanation:
Because what, you souldnt do any of the others, dude, teachers sometimes
Which of the following occupations is most responsible for ensuring the quality and safety of the food
supply chain?
O chefs
O farmers
O grocery store owners
O food processors
Answer: I am pretty sure the answer the answer would be the farmers
Explanation: the food comes form the farmers, including meats, veggies, fruits, well you get the point. And if there is something bad with one of the meat animals, they are in charge of not selling the "bad meat" to any stores or big meat companies
1. Start by defining the qualities of managers. What makes a good manager? Provide at least five examples.
2. Next, define at least five qualities of leaders. What makes a good leader?
3. Finally, compare and contrast your lists. Does leadership cross-over with management? If there is an overlap explain why. If there is no overlap explain why these would not intersect.
1. Qualities of Managers:
- Strong Communication Skills: A good manager should possess excellent communication skills to effectively convey information, instructions, and expectations to their team. They should be able to listen actively, provide feedback, and ensure that everyone understands their roles and responsibilities.
- Leadership Abilities: Managers need to be able to inspire and motivate their team members. They should have the ability to set clear goals, delegate tasks, and provide guidance and support to help their team achieve success.
- Decision-Making Skills: Managers must be able to make informed decisions quickly and efficiently. They should be able to analyze different options, consider the potential outcomes, and choose the best course of action for their team and the organization as a whole.
- Problem-Solving Skills: A good manager should be able to identify and address problems that arise in the workplace. They should be able to think critically, analyze situations, and come up with practical solutions that benefit both the team and the organization.
- Adaptability: Managers should be flexible and able to adapt to changing circumstances. They should be open to new ideas, willing to learn, and able to adjust their plans and strategies as needed to meet evolving needs and challenges.
2. Qualities of Leaders:
- Visionary: A good leader should have a clear vision for the future and be able to inspire others with that vision. They should be able to communicate their goals and inspire their team to work towards a common objective.
- Empathy: Leaders should be able to understand and connect with their team members on a personal level. They should be able to listen to their concerns, provide support, and create a positive and inclusive work environment.
- Integrity: Leaders should demonstrate honesty, trustworthiness, and ethical behavior. They should lead by example and set high standards of integrity and professionalism for their team.
- Decision-Making Skills: Like managers, leaders need to be able to make effective decisions. They should consider different perspectives, gather information, and make decisions that align with the overall vision and goals of the organization.
- Emotional Intelligence: A good leader should possess emotional intelligence, which includes self-awareness, self-regulation, empathy, and social skills. They should be able to understand and manage their own emotions and also be able to understand and relate to the emotions of others.
3. Comparison and Contrast:
There is a significant overlap between leadership and management qualities. Many of the qualities mentioned for both managers and leaders are similar, such as strong communication skills, decision-making abilities, and the ability to inspire and motivate others. Both leaders and managers need to possess these skills to effectively guide and support their teams.
However, there are also some differences. While managers focus on the day-to-day operations and achieving specific goals, leaders have a broader vision and focus on setting long-term objectives and inspiring others to work towards them. Leaders often have a more strategic and visionary role, while managers are more focused on executing plans and ensuring tasks are completed.
In summary, leadership and management are closely related, with similar skill sets required for success. The main difference lies in the scope and focus of their responsibilities. Managers primarily focus on tasks and operations, while leaders focus on inspiring and guiding their team towards a shared vision.
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WILL MARK BRANLIEST!!!!!
Which portion would not be part of an investment portfolio? (Select the best answer.) commodities funds
a savings account
a savings 529 plan
equity investments in a company
Answer:
a savings 529 plan
Hope this helps plz mark me brainliest
Answer:
A savings account
Explanation:
Took the quiz
Question 12 When you get a vaccine, it benefits others because you can't get them sick. If left to the free market, the socially optimal amount of vaccines would be produced. vaccines would be underproduced. vaccines would be overproduced.
Answer:
yup you are right i think so idrk
All of the following are career pathways in the Architecture and Construction
Career Cluster except.
A. Design/Pre-Construction.
B. Construction.
C. Power, Structural, and Technical Systems.
D. Maintenance/Operations.
C. Power, Structural, and Technical Systems.
correct me if im wrong
Answer:
The answer is C.
Explanation:
I took the test. Hope this helps! ;) <3
Trish bought a new computer that she has been using for a few weeks. She is starting to experience pain in her wrists, back and neck. What measure should Trish take to reduce strain while working on the computer?
A. complete all her work soon on the computer by sitting at a stretch
B. maximize the brightness of the screen to concentrate better
C. ensure back support by using cushions
D. keep hands and wrists stiff while typing
Answer:
C ensure back support by using cushions
Answer:
C
Explanation:
Her problem is that be back is hurting, and adding cushions will ensure back support and then that will not be a problem for her anymore.
Write a question keep it simple
Answer:
Why do people break up if they love each other?
Explanation:
sorry it's not simple lol
Harry's Hardware uses a perpetual inventory system. During September 20X3, the following purchases and sales transactions occurred:
i. Goods sold on credit for $4 000 plus GST (cost $3 280) were returned.
ii. Purchased goods on account for $5 000 plus GST;
iii. Paid for the balance of the purchase in time to receive a discount of 2% of the purchase price; and
iv. Sold goods costing $15 300 for $22 600 plus GST. Cash of $10 000 was received with the balance on credit.
Required: Prepare general journal entries to record the above transactions.
General Journal Entries:
i. Accounts Receivable - Sales Returns and Allowances $4,000
GST Payable - Sales Returns and Allowances $400
Cost of Goods Sold $3,280
Inventory $3,280
ii. Inventory $5,000
Accounts Payable $5,500
GST Payable $500
iii. Accounts Payable $5,000
GST Payable $100
Cash $4,900
Inventory $5,000
iv. Accounts Receivable $26,060
Sales $22,600
GST Payable $2,460
Cost of Goods Sold $15,300
Inventory $15,300
i. The return of goods sold on credit is recorded by reducing the accounts receivable and GST payable, while increasing the inventory and cost of goods sold.
ii. The purchase of goods on account is recorded by increasing the inventory and accounts payable, along with the GST payable.
iii. The payment for the purchase balance with a discount is recorded by reducing the accounts payable and GST payable, while decreasing cash and increasing the inventory.
iv. The sale of goods is recorded by increasing the accounts receivable, sales, and GST payable, while increasing the cost of goods sold and decreasing the inventory. The cash received is recorded separately as a debit to cash and a credit to accounts receivable.
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Help me please ASAP.
your answer is D because i took the test a couple of days back
What financing source involves wealthy individuals giving their money to fund a startup?
Answer:
Angel Investors
Explanation:
Angel investment is when a person or a group of individuals use their finances to fund a startup. These investors are wealthy and consider it fit to finance entrepreneurs based on business ideas and proposals.
Angel investors usually have excess funds and willing to risk in the early stages of a startup in anticipation of bigger returns when the business succeeds. Angel investors gain percentage ownership in the business in exchange for funding. They also offer mentorship to entrepreneurs.
After adjusting your seat, your _____ should be as close as possible to the backrest.
A. hands
B. arms
C. bottom
D. legs
Answer:
C. Bottom is the answer
Explanation:
My parents would always yell at me to scooch backwards in the car if I was leaning too far forward. I don't need to know how to drive to know this.
This is a question about driving right? Lol, cause if it's not, sorry.
Calculate the 4-day moving average for the following data (Remember that
you're finding 4 different averages)"
1
2
3
4
$182.60
$172.95
$160.08
$175.83
$152.01
$157.89
$148.48
5
6
7
Your answer
Answer:
116 . 100. 560 . 58
257 . 1100. 342 . 186
13. Suppose you estimate the following the degree to which HDTV sales (in millions of units) are related to price, consumer income, and HDTV Sales = 15.43 -0.168 Price + 0.247 Income + 3.52 Time Trend (0.023) (0.102) (0.028) (0.046) You should conclude that the data do A. not exhibit a time-trend because the estimated coefficient for Price is not statistically significant. B. exhibit a time-trend because the estimated coefficient for Income is positive and statistically significant. C. not exhibit a time-trend because the estimated coefficient for the Time Trend is positive. Dexhibit a time-trend because the estimated coefficient for the Time Trend is statistically significant
The given regression model is HDTV Sales = 15.43 - 0.168 Price + 0.247 Income + 3.52 Time Trend. The null hypothesis is that the time trend coefficient equals zero (H0: β3 = 0), while the alternative hypothesis states that the time trend coefficient is not equal to zero (H1: β3 ≠ 0).
To determine the significance of the time trend coefficient, we calculate the t-statistic by dividing the estimated coefficient for the time trend (3.52) by its associated standard error (0.046). The absolute value of the calculated t-statistic is 3.48.
We compare the calculated t-statistic to the critical value (usually based on a significance level of 0.05) to determine if the coefficient is statistically significant. Since the t-statistic (3.48) exceeds the critical value, we reject the null hypothesis in favor of the alternative hypothesis.
Moreover, we examine the p-value associated with the time trend coefficient. The p-value represents the probability of obtaining a t-statistic as extreme as the one calculated, assuming the null hypothesis is true. In this case, the p-value is much less than 0.05, indicating strong evidence against the null hypothesis.
Based on the calculated t-statistic and p-value, we can conclude that the estimated coefficient for the time trend is statistically significant. Therefore, we reject the null hypothesis and accept the alternative hypothesis, indicating that the data exhibit a time trend. Option D is the correct choice.
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Which of the following is true of small business owners?
A. the work business owners do requires little physical stamina.
B. the business owner starts with a business plan.
C. the business owner need to know little about management and finance. D. it's easy for most business owners to find a marketable idea.
Answer:
B
Explanation:
I mean, hopefully, they made a business plan lol. If you don't plan out your business right, you'll have a hard time making it become successful without a good plan.
From your experience, what does a person's "cultural fit" with the organization mean? Discuss a time you have experienced either cultural fit or non-fit in terms of Organizational Culture.
Please I need at least 250 words.
From my experience, a person's "cultural fit" with an organization refers to how well their values, beliefs, and behaviors align with the organization's culture. It is about whether a person feels comfortable.
And can thrive within the organization's environment and work effectively with its employees. In terms of organizational culture, I have experienced both cultural fit and non-fit in my previous workplace. In a job where teamwork and collaboration were highly valued, I felt a strong cultural fit. I enjoyed working with my colleagues and felt supported by the organization's emphasis on cooperation.
We shared similar values and had a common goal of achieving success through teamwork. This cultural fit made it easier for me to integrate into the team, contribute ideas, and build strong working relationships. However, in another job where individual achievement was prioritized over collaboration, I experienced a cultural non-fit. The organization had a competitive culture where employees were encouraged to outperform each other. As someone who values teamwork and cooperation, I found it challenging to thrive in this environment. I felt isolated and struggled to connect with my colleagues.
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Max works at Pizza Palace 20 hours each week at a rate of $10 per hour. He is paid every two week. Calculate his gross and net pay. (Social Security 6.2%, Medicare 1.45%, and Federal and State Tax 10%)
Answer:
$329.4
Explanation:
Max earns $10 per hour. If he works for 20 hours each week, his weekly pay will be $10 times 20 hours
=$10 x 20 hours
=$200
He is paid every two weeks. His gross pay is $400. ($200 x 2)
Net pay would be gross pay -deductions
Deductions.
Social security
= 6.2% x $400
=$24.8
medicare
=1.45% x $400
=$5.8
Federal and State Tax
=10% x $400
=$40
Total deductions = $24.8 +$5.8 +$40=$70.6
Net pay =$400 -$70.6
= $329.4
Simply Imagine wants to grow their company but is hindered by increasing labor costs and import quotas.
Simply Imagine should consider becoming a(n)
(A) countertrader (B) wholly owned subsidiary (C) strategically(D) mulimatiomnal (E) franchiser
Answer:
multinational
Explanation:
A multinational business operates in at least one other country apart from its home country. The company will have factories/ offices in different countries and its headquarters in the domicile state. The operations of a multinational are coordinated at its headquarters.
By becoming a multinational, simple imagine can expand in countries with relatively cheap labor. It will overcome the import quota challenge by operating from a country without restrictions or from the source state.
What type of economy is an economic system in which private businesses can operate freely with minimal state control?Henry lives in a country where the government gives many incentives to produce military goods and few incentives to produce consumer goods. Henry knows a more efficient way to finish his task at work and feels like sharing it with his boss. However, he has no incentive to share it. Which type of economy does Henry most likely live in?
Answer:
Private business freedom : Capitalist or Market Economy. Henry is more likely in Socialist Economy.
Explanation:
Economy type in which private sector has full freedom, un-intervened by government or state control is Capitalist or Market Economy. Profit maximisation motive & high consumer choice, sovereignity such economy's main features.
Henry's country which gives incentives to reallocate production choice 'what to produce' (from consumer goods to military goods). He has more efficient idea for work implementation, but lacks incentive (probably due to lack of creative & innovative ideas reward). These features characterise a Socialist Economy, in which government or state has supreme power over central economic decisions. Social welfare is considered priority, government monopoly curbs innovation & creativity, there is less consumer choice, sovereignity.
Which of the following vehicles would have a lower insurance premium?
O A brand new SUV
O A used town car
Answer:
A used town ca
Explanation:
Because its used and that insures that it works so it makes the insurance go down
The correct answer is option B.
A used town car would have a lower insurance premium.
Insurance premiumAn insurance premium is the amount of money an individual or business pays for an insurance policy. Insurance premiums are paid for policies that cover healthcare, auto, home, and life insurance.
What is an example of a premium in insurance?A premium is the price of the insurance you've chosen, charged by your insurance company. A deductible is an amount you have to pay before your insurance company initiates coverage. For example, if your car insurance premium is $800 per year, you must pay your insurer $800 per year to have the insurance.
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Chose one scenario and write a paragraph on why you chose it. It’s for economics please help meee
After learning about social media ethics, what 5 things would you tell other high school students positive or negative about social media and how it will potentially affect their high school experience and their potential career?
Clark & Scott Corporation is the biggest snowmobile manufacturer in the world. It reported the following amounts in its financial statements (in millions).
2017 2018
Net Sales Revenue $ 3,700 $ 3,160
Cost of Goods Sold 2,880 2,400
Average Inventory 380 320
1.a) Calculate the inventory turnover ratio for 2018 and 2017. (Round your answers to 1 decimal place.)
Times per Year
2018 2017
Inventory Turnover Ratio
1.b) Calculate the average days to sell inventory for 2018 and 2017. (Use 365 days in a year. Use rounded "Inventory Turnover Ratio" and round your answers to 1 decimal place.)
Days
2018 2017
Average Days to Sell Inventory
(Need answers for both 2018 and 2017)
2.) Did inventory turnover at Clark & Scott improve or decline in 2018?
3.) Calculate the 2018 gross profit percentage. (Round your answer to 1 decimal place.)
Gross profit percentage for 2018 %
The inventory turnover ratio for 2018 was 7.5 times per year, and the average days to sell inventory was 48.7 days. The inventory turnover declined slightly in 2018 compared to 2017. Additionally, the gross profit percentage for 2018 was 24.1%.
1.a) To calculate the inventory turnover ratio, we divide the cost of goods sold by the average inventory.
For 2018:
Inventory Turnover Ratio = Cost of Goods Sold / Average Inventory
Inventory Turnover Ratio = $2,400 million / $320 million
Inventory Turnover Ratio = 7.5 times per year
For 2017:
Inventory Turnover Ratio = Cost of Goods Sold / Average Inventory
Inventory Turnover Ratio = $2,880 million / $380 million
Inventory Turnover Ratio = 7.6 times per year
1.b) To calculate the average days to sell inventory, we divide 365 by the inventory turnover ratio.
For 2018:
Average Days to Sell Inventory = 365 / Inventory Turnover Ratio (2018)
Average Days to Sell Inventory = 365 / 7.5
Average Days to Sell Inventory = 48.7 days
For 2017:
Average Days to Sell Inventory = 365 / Inventory Turnover Ratio (2017)
Average Days to Sell Inventory = 365 / 7.6
Average Days to Sell Inventory = 48.0 days
2) The inventory turnover ratio decreased from 7.6 times per year in 2017 to 7.5 times per year in 2018. This indicates a slight decline in inventory turnover at Clark & Scott Corporation in 2018.
3) To calculate the gross profit percentage, we divide the gross profit by the net sales revenue and multiply by 100.
Gross Profit Percentage for 2018 = (Net Sales Revenue - Cost of Goods Sold) / Net Sales Revenue * 100
Gross Profit Percentage for 2018 = ($3,160 million - $2,400 million) / $3,160 million * 100
Gross Profit Percentage for 2018 = $760 million / $3,160 million * 100
Gross Profit Percentage for 2018 = 24.1%
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You bought a stock one year ago for $51.25 per share and sold it today for $59.96 per share. It paid a $1.74 per share dividend today. a. What was your realized retum? b. How much of the retum came from dividend yield and how much came from capital gain? a. What was your realized return? The realized return was \%. (Round to two decimal places.)
a. To calculate your realized return, you need to consider both the capital gain and the dividend yield. The capital gain per share is $59.96 - $51.25 = $8.71.
First, let's calculate the capital gain. The capital gain is the difference between the selling price and the buying price. In this case, the selling price is $59.96 per share, and the buying price is $51.25 per share. Therefore, the capital gain per share is $59.96 - $51.25 = $8.71.
Next, let's calculate the dividend yield. The dividend yield is the dividend per share divided by the buying price. In this case, the dividend per share is $1.74, and the buying price is $51.25 per share. Therefore, the dividend yield is $1.74 / $51.25 = 0.0339 or 3.39%.
To calculate the realized return, we sum the capital gain and the dividend yield. The realized return is $8.71 + 3.39% = $8.71 + ($51.25 * 0.0339) = $8.71 + $1.74 = $10.45.
b. From the realized return of $10.45, $1.74 came from the dividend yield, and the remaining amount of $8.71 came from the capital gain.
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Krista purchased a second-hand whipping machine without ever having seen it. Amy, the seller, had described it as "new the previous year" and "used it to bake only 2 or 3 cakes". The whipping machine was very old. Krista paid for it in cash but was not happy upon viewing the actual whipping machine.
Based on the Sale of Goods Act 1957, advise Krista. ( 30 Marks )
According to the Sale of Goods Act 1957, Krista may have certain legal rights and remedies in this situation.
The Act provides protection for buyers in cases where goods do not meet the expectations or description provided by the seller. Here is some advice for Krista based on the Act:
Breach of Warranty: Amy, the seller, described the whipping machine as "new the previous year" and "used it to bake only 2 or 3 cakes." If the actual condition of the machine significantly differs from the description provided, it could be considered a breach of warranty.
Right to Reject: Under the Act, if the goods do not conform to the contract (i.e., the description provided), Krista may have the right to reject the whipping machine. However, this right must be exercised within a reasonable time.
Legal Remedies: If Amy refuses to accept the rejection or fails to provide a satisfactory resolution, Krista may seek legal remedies. This can include filing a lawsuit to claim damages or requesting a refund of the purchase price.
It's important to note that the specific circumstances, additional terms of the sale, and applicable laws may influence the outcome. Therefore, it is advisable for Krista to consult with a lawyer who specializes in contract and consumer law to assess her case thoroughly and provide personalized advice.
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Two friends wanted to decide where to go for dinner. Their conversation went like this: "We need to get something to eat. How about Sharky's so we can watch the game on TV? No, Sharky's is too noisy. Ok, how about we get pizza at the Pie Hub? The Hub is great with me." In that conversation the statement "The Hub is great with me" would be analyzed and mapped as __________.
This question is incomplete because the options are missing; here are the options:
In that conversation the statement "The Hub is great with me" would be analyzed and mapped as __________.
A. A counterargument
B. The chosen alternative
C. Rejected alternative
D. A reason
E. A recognition of the need to decide
The correct answer is The chosen alternative
Explanation:
Mapping or analyzing an argument involves considering the function of each part of the argument in terms of categories such as reason, the main argument, counterargument, etc. In the case of the argument presented, the main point is where to eat. Moreover, there are two alternatives: Sharky's and Pie Hub. In this case, Sharky's is the first alternative and the rejected alternative because from the options available this is not chosen. Moreover, the second alternative is the chosen alternative; this is expressed in "The Hub is great with me" because this line shows both speakers have agreed on a place to it and this option or possible solution has been chosen.
what is one of the main reasons for the severe shortage of certain goods after a natural disaster?
Group of answer choices
Stores hide goods after the disaster and refuse to sell them
There is a demand increase but price gouging laws don’t allow prices to rise
The disaster usually destroys most of the available goods
The government strictly rations most goods after the disaster
One of the main reasons for the severe shortage of certain goods after a natural disaster is the disaster usually destroys most of the available goods. The correct option is C.
Natural disasters such as hurricanes, earthquakes, or floods can cause significant damage to infrastructure, buildings, and transportation networks, leading to the destruction or disruption of goods in affected areas.
The physical impact of the disaster can result in the loss of inventories, damage to production facilities, and the disruption of supply chains, making it difficult for goods to reach the affected areas in sufficient quantities.
This scarcity of goods is further compounded by increased demand from the affected population seeking essential items for survival and recovery.
While other factors such as price gouging laws or government rationing may play a role in certain cases, the primary driver of severe shortages after a natural disaster is the physical destruction and disruption caused by the event itself.
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he U.S. government's ability to pay for Social Security in the near future is a problem because:
Answer:
Our country's notional debt
Explanation:
