Commonly used metrics for assessing customer satisfaction include
Customer Satisfaction Score (CSAT)Net Promoter Score (NPS)Customer Effort Score (CES)What is the metric of customer satisfaction?
A customer satisfaction survey that asks consumers to judge their experience following an encounter or purchase is used to calculate the customer satisfaction score (CSAT). You know the one that appears after you've completed or purchased something and inquire how it went.Net Promoter Score (NPS) is a popular customer satisfaction statistic that measures brand loyalty. It simply informs you if consumers would suggest you to others.The customer effort score assesses the amount of effort customers expend when conducting business with a company. It is determined using CES survey data, which asks customers how simple or difficult it was for them to achieve a certain objective with the companyThese are the commonly used metrics for assessing customer satisfaction
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if the objective of an auditor's test of details is to detect the overstatement of sales, the auditor should trace transactions from the: multiple choice sales journal to the shipping documents. shipping documents to the cash receipts journal. cash receipts journal to the customer's purchase orders. customer's purchase orders to the sales journal.
If the objective of an auditor's test of details is to detect the overstatement of sales, the auditor should trace transactions from the option c. Sales journal to the shipping documents.
What is a type of test of details?A form of substantive technique used by auditors to confirm the specifics of particular transactions is called a test of details. Auditor testing of details can take many different forms, such as vouching, tracking, confirmations, validating contracts, etc. Analytical techniques are distinct from the test of particulars as well.
Note that Auditors employ tests of details to gather proof of the accuracy of the balances, disclosures, as well as underlying transactions related to a client's financial statements.
Therefore, An auditor's report is seen as a form of formal view, or a form of disclaimer that is, published by an internal auditor or an independent external auditor as a consequence of an internal or external audit, as an assurance service to allow the user to base choices on the audit's findings.
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See full question below
If the objective of an auditor's test of details is to detect the overstatement of sales, the auditor should trace transactions from the:
a. Shipping documents to the cash receipts journal.
b. Customer's purchase orders to the sales journal.
c. Sales journal to the shipping documents.
d. Cash receipts journal to the customer's purchase orders.
by making sure the company's goods get from the warehouse to retailers in a timely fashion, raoul is performing a function of
Raoul is performing the function of distribution.
Making a good or service accessible to the consumer or business user who needs it is the process of distribution. The producer or service provider may carry this out directly or through indirect channels, such as distributors or intermediaries.
Customer service, shipping, warehousing, inventory control, private trucking fleet operations, packaging, receiving, materials handling, as well as plant, warehouse, and store location planning and the integration of information, are just a few of the diverse roles involved in distribution.
Transactional, logistical, and facilitative functions make up the three categories of distribution channel functions. The primary role of a distribution channel is to assemble products from various manufacturers and make them accessible to consumers.
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strikers, inc. sells soccer goals to customers over the internet. history has shown that 2% of strikers' goals will need repair under the warranty program. for the year, strikers has sold 3,600 goals and 46 have been repaired. if the estimated cost to repair a goal is $150, what would be the warranty liability at the end of the year?
The warranty liability at the end of the year would be $7000.
Flawed striker goals as a percentage equals 2%
4000 goals have been sold.
45 goals total after repairs.
$200 is the estimated cost to repair a goal.
Thus,
The percentage of goals that need to be repaired is 2%.
= 2/100*4000
= 80 goals
∴ Estimated warranty responsibility equals the quantity of objectives that need to be repaired. cost of fixing a goal, estimated
= 80 \times 200
= 16,000
goals that have already undergone repair under warranty cost of fixing a goal, estimated
= 45 \times 200
= 9,000
Hence,
Estimated warranty responsibility minus any previously used warranties equals warranty liability.
= 16000 - 9000
The Warranty Liability at the end of the year would be = 7,000.
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when evaluating your model, we used root mean squared error. in the context of estimating the value of houses, what does error mean for an individual homeowner? how does it affect them in terms of property taxes?
If there is a mistake in the estimated value of a home for a specific homeowner, the home may be either overvalued or undervalued.
The root mean square represents the residuals' standard deviation. Let's now examine what residuals and standard deviation are.
Typical Deviation The standard deviation is a gauge of how evenly distributed a set of numbers is. The square root of the variance serves as its formula. The average of the squared deviations from the mean is known as a variance. In the formula for standard deviation below, "xi" stands for "numbers," "" for "numbers' mean," and "N" stands for "total number of values."
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pro-craft company computed the following activity rates to allocate overhead cost for the year.activity activity ratematerials handling $ 52 per materials requisitionquality inspection $ 42 per inspectionutilities $ 6 per machine hourduring january, the company produced the following two jobs. allocate overhead cost to each job using the activity rates.activity cost driver activity usagejob a job bmaterials requisitions 6 4inspections 9 5machine hours 310 210
Natural rate of unemployment=frictional unemployment rate+structural unemployment rate=2+3=5%
When someone is actively looking for work and is considered to be employable, they are said to be unemployed. People in the workforce who are employed but do not have suitable jobs are included in this group. Unemployment is one of the key measures of a nation's economic health and is typically expressed as the unemployment rate, which is calculated by dividing the number of jobless persons by the number of people in the labor force.
The term "unemployment" is frequently misunderstood because it includes people who are waiting to find work after being discharged but excludes people who have stopped looking for work in the last four weeks for a variety of reasons, including retirement, disability, personal issues, and leaving a job to pursue higher education. Additionally, persons who desire to work but are not actively looking for a job are not counted as jobless.
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how many discount points are necessary to raise the yield of a 12% loan with 360 monthly payments of $514.30 to 12.42%? (hint: find the present value
The present value of the annuity under each interest rate then examine the difference is 50000.
What is interest rate?
The amount a lender charges a lender is called an interest rate, and it is expressed as a percentage of the principal, or the loaned amount. Typically, a loan's interest rate is expressed as an annual percentage rate, (APR). A savings account as well as certificate of deposit earnings at a bank as well as credit union may also be subject to an interest rate (CD). The interest received on these deposit accounts is measured in annual percentage yields (APY). The amount a lender charges a lender is called an interest rate, and it is expressed as a percentage of the principal, or the loaned amount. Typically, a loan's interest rate is expressed as an annual percentage rate, or (APR).
Present value of loan=PV(12%/12,12*30,514.3)=50000
PV(12.42%/12.12*30,514.3)=48470
Discount=50000-48470=1530
So discount points=1530/50000=3.06%
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Which of the following account balances will typically be increased as a result of adjusting entries? (select all that apply.)
a.Interest Payable
b. Cash
c. Supplies
d. Prepaid Rent
The correct options are Supplies and Prepaid Rent that is option C and option D.
Supplies are defined as the items which gets used up or are expected to be consumed in the coming future. Supplies are charged for some amount when they are sold to a consumer. The supplies brought by a consumer can be used or can be stored for use in future. The supplies can also be used for further purchasing of other items. Supplies are Incidental items. Prepaid Rent is defined as the rent which is to be paid in advance to the period of payment of a certain entity. The person to whom rent is to be paid sends an invoice before the end of the month and the rent is to be paid on every first of the month. This amount is to be paid in advance every time an individual takes any property at rent.
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Which device can manage traffic to multiple servers in a cluster so all servers equally share the traffic?.
While the hardware method employs a single IP address and spreads traffic coming to it among numerous servers, a DNS load balancer sends traffic to a number of distinct IP addresses.
This is further explained below.
What is the DNS load balancer?The Domain Name System (DNS) is a computer naming system that is both hierarchical and decentralized. It is used to identify machines that are accessible over the Internet or other networks that employ the Internet Protocol (IP).
The resource records that are stored inside the DNS are responsible for associating domain names with several different types of data.
In conclusion, In contrast to the hardware method, which employs a single IP address and divides the traffic that leads to it over many servers, a DNS load balancer sends traffic to a number of distinct IP addresses simultaneously.
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Why is it important to know how much time it takes you to do a job?
Arriving to work early or on time can highlight your trustworthiness and reliability as an employee. Consistently being punctual can also help show that you meet standards of professionalism, which can increase your value as an employee and help you advance your career.
Suppose that there is a temporary, but significant increase in oil prices in an economy with an upward-sloping sras curve. As a policy response to this short-lived but sudden increase in oil prices, a central bank.
A central bank cannot simultaneously stabilize the price level and the real GDP as a response to this brief but abrupt rise in oil prices.
Prices and real GDP will increase in the short term, and both will increase even more in the long term.
The "policy rate" that central banks frequently concentrate on is the short-term, frequently overnight, borrowing rate that banks charge one another. The rate decreases when the central bank adopts a loosening policy, often known as injecting cash into the economy by acquiring or borrowing securities.
The amount that is actually produced is shown by the real GDP. Real GDP eliminates the impact of changes in the general level of prices by measuring aggregate output at constant prices.
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the study of the decision-making process of government is the study of a. rational expectations theory. b. public choice theory. c. social economics. d. keynesian economics.
The Public Choice Theory holds that decisions affecting the government are made by individual, self-interested public policy actors who work as civil servants or elected officials.
Thus, Option B is correct.
What does sociology's Public Choice Theory entail?The Public Choice Theory holds that decisions affecting the government are made by individual, self-interested public policy actors who work as civil servants or elected officials.
Public personnel is constantly motivated by a desire to promote societal welfare, in accordance with the public choice theory. The public choice approach always sees the bureaucracy as a critic of the public administrations and as being inefficient and unresponsive.
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which statement is true about the circular flow diagram of an economy?
a. The market for goods and services connects household spending to government spending.
b. The market for factors of production connects household spending to goods produced by firms.
c. The market for factors of production connects spending by firms to household income.
d. The market for goods and services connects labor income to firms as employers.
e. The market for goods and services connects labor income to household spending.
Regarding the circular flow diagram of an economy, the market for factors of production links business spending to household income.
In economy, circular flow is a model in which the major exchanges are economy represented as goods and services, flow of money, etc. between economic agents household income.
The term household income generally refers to the combined gross income of all members of a household income above a specified age. Household income includes every member of a family who lives under the same roof, including spouses and their dependents. The incomes of everyone count even if they aren't all used to support the household. Household income also includes anyone living in that home even if they're not related. Household income is an important risk measure used by lenders for underwriting loans and economy is a useful economic indicator of an area's standard of living.
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suppose general electric paid its line workers $10 per hour in 2017 when the consumer price index was 100. suppose that deflation occurred and the aggregate price level fell to 85 in 2018. instructions: round your answers to two decimal places. a. ge needed to pay its workers $ in 2018 in order to keep the real wage fixed at $10. b. ge needed to pay its workers $ in 2018 if it wanted to increase the real wage by 12 percent. c. if ge kept the wage fixed at $10 per hour in 2018, in real terms, its workers got a % increase in wages.
The required answers are:
a.) $8.5
b.) $11.05
c.) 35%
a.) The corporation must take into consideration the decline in the Consumer Price Index to account for the deflation in order to maintain the real wage (RW) at $10:
RW = 10 × 85/100
=8.5
In 2018, GE had to pay its employees $8.
b.) Simply multiply the real wage shown in item a.) by 1.2 to raise it by 12%:
RW = 8.5 × 1.3
=11.05
In order to raise the real salary by 10% in 2018, GE had to pay its employees $8.80.
c.) Subtract one and divide the new wage by the anticipated actual wage to determine the amount of the increase.
(11.05 - 8.5)[tex]/[/tex]8.5
= 35%
Real salaries for its employees increased by 35%.
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business applications that specifically assist senior executives in gaining a broader view of the competitive landscape are referred to as
Business applications that specifically assist senior executives in gaining a broader view of the competitive landscape are referred to as EIS.
A trade use is a software resolution or a set of programs that supply trade functionality. They're more used to embellishing and monitoring output throughout the arrangement. Business applications may be used outwardly, inside, or with additional trade apps. Business applications create the skill of automating various processes which are alternatively complex and opportunity-absorbing to be approved manually.
An executive information system(EIS), also known as an executive group providing support to members, is a type of administration group providing support to members that facilitates and supports senior executive news and accounting needs. It supplies straightforward approach to within and outside information having to do with administrative aims.
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Two employees have a conflict regarding an office policy that they disagree on. What kind of conflict is this?.
Two employees have a conflict regarding an office policy that they disagree on. The kind of conflict is content.
Conflict over content occurs when people have different opinions on how to handle a particular situation. This may be advantageous because it may encourage conversation and boost motivation.
However, in some situations (like competition in sports), moderate amounts of conflict can be perceived as mutually helpful, promoting understanding, tolerance, learning, and effectiveness. Conflict is rarely seen as constructive. The group can learn to resolve intragroup conflict in a team context, which would lead to decreasing undesirable consequences.
As good outcomes improve with increased teamwork, collaboration, and understanding among colleagues, which finally results in the control of intragroup conflict, positive outcomes will increase while reducing negative consequences.
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what are the names of some forms of e-commerce that involve the consumer providing a product or service? more than one answer may be correct.
Consumer-to-business is a form of e-commerce that involve the consumer providing a product or service.
A consumer is a person who purchases goods and service for personal use. Consumers play a vital role in the economic system of a country as they are the ones who drive demand and consumption.
Without consumers, businesses would not be able to sell their products and services and the economy would grind to a halt. Consumers have a lot of power in the marketplace as they can choose what to buy and where to spend their money. This power gives them the ability to influence businesses and the overall economy.
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In the video’s amortization example, the borrower makes a $711 payment, where $375 goes toward paying interest and $336 goes toward paying the principal. Should the borrower be worried that they’ll never pay off the mortgage? why or why not?.
Based on the amortization example where the borrower makes a payment that goes to paying interest and to paying the principal, the borrowed should not be worried about never paying off the mortgage because they eventually will.
How does amortization work?When a loan payment is amortized, it means that it will be paid for over a period of time. In that period of time, the person paying the loan will pay back the value of the loan over a specified period of time by paying for both the interest on the loan, and the actual loan principal.
The payment that they person will make will often be fixed and will be divided into two things. The first is the interest payment and the second would be the principal repayment.
At first, the interest payment will be more than the principal repayment because the interest is based on the unpaid balance. As the borrowed pays more and more principal on the mortgage, they will then pay less interest as the unpaid balance falls.
The unpaid balance will keep falling until the mortgage will be fully paid off.
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the specific identification inventory method cannot be used? a.when all units sold are alike. b.by an automobile dealer where automobiles have unique serial numbers. c.when each inventory unit can be specifically identified. d.when the unit sold is identified with a specific purchase.
The specific identification inventory method cannot be used when A. all units sold are alike.
What is specific identification inventory?The specific identification inventory valuation method identifies and tracks every item in inventory, as well as its price, from purchase to resale.
Each purchase and its price are tracked individually using the specific identification inventory valuation method. It provides more useful sales information when used for inventory management. When used to track investments, it can help to reduce capital gains taxes.
Specific identification is a method of determining the cost of ending inventory. It necessitates a meticulous physical count to ensure that the company knows exactly how many of each item purchased on specific dates comprise the year-end inventory.
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How can transport affect a business for local factors?
The effect of prior experience and current expectations on perception best illustrates the importance of.
The effect of prior experience and current expectations on perception best illustrates the importance of Top-down processing.
The conversion of one form of energy into another. In perception, this is the conversion of images, sounds, and smells into nerve impulses that the brain can interpret. Gating theory suggests that there are neurological gates in the spinal cord that either blocks pain signals or transmit pain signals to the brain. This theory is often used to explain both phantom limb pain and chronic pain problems.
Priming works by activating associations or representations in memory just before another stimulus or task is introduced. This phenomenon occurs without us being aware of it, but it can have a profound effect on many aspects of our daily lives. Nociception refers to signals that reach the central nervous system as a result of stimulation of specialized sensory receptors in the peripheral nervous system called nociceptors.
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what does a receivables turnover of 7 times represent? multiple choice question. the company took an average of 7 days to collect on their sales. the company's average accounts receivable collection period is 7 days. the company issued and collected trade credit, at the level of its accounts receivable balance, 7 times during the year. the company collected on their sales and sold the accounts receivable for 7 times their worth.
A turnover of 7 times represents the company issued and collected trade credit, at the level of its accounts receivable balance, 7 times during the year.
The number of times per year that a company collects its average accounts receivable is referred to as accounts receivable turnover.Accounts receivable turnover is a measure used by accountants and analysts to assess how effectively businesses collect on credit given to customers.
The higher your receivable turnover ratio, the better, because it indicates that your customers pay their invoices on time and that your company collects debts efficiently. A higher turnover ratio also indicates improved cash flow and a more solid balance sheet or income statement.
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bridge builders company examined its factory overhead account at the end of the year and discovered a debit balance. what does this indicate?
The fact that bridge builders company examined its factory overhead account at the end of the year and discovered a debit balance does indicate that account overhead has been under-applied.
What is the factory overhead account?This is an account of factory overhead in Journal Entry. The factory overhead is also known as manufacturing overhead, work overhead or factory burden and means the total cost involved in operating all production facilities of a manufacturing business that cannot be traced directly to a product.
It is is normally aggregated into cost pools and allocated to units produced during the period and charged to expense when the produced units are later sold as finished goods or written off.
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The numbers on which of these credit cards always start with the highest digit? visa mastercard discover american express.
Discover cards are credit cards whose numbers always begin with the highest digit.
What is Discover Cards?
Discover Financial, an American provider of financial services, is the corporation that issues the Discover brand of credit cards (DFS).Discover cards were first offered by retailer Sears, Roebuck & Co. in 1985. When they were first introduced to the public in 1986, they stood out for their lower fees and innovative cash-back rewards programme. Since 2007, Discover has operated independently.Today, Discover Cards rank with Visa (V), Mastercard (MA), and American Express as some of the most extensively used credit cards worldwide (AXP). The Discover brand of consumer credit cards is well-known for its fee reductions and cash-back rewards programme.Without using intermediary bank issuers, Discover Financial offers credit cards directly to its consumers, making a profit from the interest on their outstanding amounts.To know more about Discover Cards visit:
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Which of the following is an element of technological forces?
a. Currency exchange rates
b. New production forces
c. Ethics
d. Pollution
e. Wars
New production forces are an element of technological forces. Equipment and machines, as well as industries, modes of transportation and communication, science, and technology are all productive forces.
This concept encompasses all of the forces used by individuals in the production process (body and brain, skills and methods, equipment, assets, worker collaboration quality, and materials), as well as those management and engineering functions that are technically needed for production. Knowledge may be a productive force as well.
The productive forces, as well as the social and technological relationships of production, constitute a historically distinct mode of production.
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the type of decision that can be made by following a definite procedure is called a(n) ________ decision.
A structured decision is the kind of choice that can be made by according to a set process.
structured decision are repetitive and predictable and adhere to a set of predetermined actions. Such issues cannot be solved by using the decision maker's judgment or company. As a result, these choices are simple and always provide the same result.
The hiring procedure in a company is a wonderful illustration of a structured decision. It's crucial to put structure around routine circumstances so that time isn't wasted on pointless choices.
Unstructured decisions are made in situations that are company uncertain and ambiguous, whereas structured judgments are made in situations that are well understood. Unstructured decisions are made for general processes, while structured decisions are made for specific processes, such as specialized manufacturing processes.
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Hacking is the gaining of authorized access to data in a system or computer.
True
False
Answer:
false
Explanation:
hackers access unauthorized data and can get to jail
senior management at value products is attending a corporate retreat, and the first item for discussion is corporate social responsibility (csr). the group has discussed this before and then shot it down because it generally costs value products’ shareholders in the form of reduced distributions. but the new vp, isabella, is about to explain why she believes csr will actually benefit the shareholders and value products management alike. her team begins the presentation with a discussion of csr, both its current definition and reconciliation of past views. jessica then discusses the importance of being a good global corporate citizen by supporting the local school system. valentina takes the floor to make the case for doing what is expected by global stakeholders even though there are no laws requiring those actions. finally, scott wraps up the discussion by defining why value products should take legal responsibility for the firm’s performance.
In Scenario E, Sergei's presentation most likely focuses on the C) philanthropic responsibility of the firm. D) legal E) ethical
In Scenario E, Ellen's presentation most likely focused on the option E) ethical responsibility of the firm.
What are the responsibilities about?Philanthropic duty is the goal of a company to actively improve society and the planet. Organizations inspired by philanthropic responsibility frequently donate a portion of their earnings to charitable causes in addition to performing as ethically and environmentally friendly as feasible.
Therefore, The capacity to know, understand, and keep a lot of ethical concepts and values in accordance with the norms in a certain industry or context.
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See options below
In Scenario E, Sergei's presentation most likely focuses on the ________ responsibility of the firm. 40) ______ A) economic B) financial C) philanthropic D) legal E) ethical
In Scenario E, Ellen's presentation most likely focused on the _____ responsibility of the firm. A) economic B) financial C) philanthropic D) legal E) ethical
video game graphics are protected by a. none of the choices. b. trademark law. c. patent law. d. copyright law.
Video game graphics are protected by copyright law.
What is copyright law?A form of intellectual property, copyright law protects an author's original works, including literary, dramatic, musical, and artistic works such as poetry, novels, films, songs, computer software, and architecture. increase. Under current law, a work created after January 1, 1978 has, in addition to the useful life of the author, 70 years after the author's death. For collective works, the term is 70 years after the death of the last surviving author. Copyright law protection is applied automatically. No application or fees are required.There is no information of copyright works in the UK. Copyright protection applies automatically when you create: original literary, dramatic, musical and artistic works, including illustrations and photographs.To learn more about copyright law from the given link :
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A retirement plan that sets aside part of the company's net income for distributions to qualified employees is called a?
A retirement plan that sets aside part of the company's net income for distributions to qualified employees is called as profit-sharing plan.
Profit sharing system is an innovative system that gives employees a share of company profits. Depending on the specific type of plan, a company profit-sharing plan can help employees increase their income each year or save for retirement.
When considering a position that offers this type of system, it is important to understand the specifics of the employer's profit-sharing plan. A revenue sharing system is a type of incentive plan in which the business provides indirect or direct payments to employees.
Employers pool profits into a contribution fund, which they distribute to all employees according to a predetermined formula. In general, profit sharing gives employees an explicit stake in the company's profits.
Employers often implement these plans because they give their employees a sense of belonging to the company. By aligning business success with employee success, revenue sharing encourages employees to work productively, increases efficiency, and creates innovative solutions to problems.
In other words, employees feel their hard work will benefit them, so they feel compelled to do their best. There are many variations of how revenue-sharing contributions are determined, allocated to employee accounts and distributed. This is a highly flexible and adaptable innovation, so each plan is unique.
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many farmers benefit substantially from agricultural price supports, but many consumers have no idea what these price supports cost them in taxes and higher food prices. which type of politics does this suggest?
Many farmers benefit substantially from agricultural price supports, but many consumers have no idea what this price supports cost them in taxes and higher food prices. This type of politics is suggestive of "Client Politics"
What are agricultural price supports?Clientelism, also known as client politics, is the trade of goods and services in exchange for political support, which frequently involves an implicit or explicit quid pro quo. It has a tight relationship with patronage politics and vote buying.
Clientelism is defined as an asymmetric interaction between three kinds of political actors: patrons, brokers, and clients. Client politics serves an organized minority or interest organization at the expense of the general population. Client politics may interact strongly with the dynamics of identity politics.
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