Which of the following is a quality performance measure at an operational level?
Question options:
A) Customer ratings of goods and services
B) Customer retention
C) Service representative courtesy
D) Product recalls

Answers

Answer 1

Among the options provided, the quality performance measure at an operational level is C) Service representative courtesy.

Quality performance measures are indicators used to evaluate and monitor the level of quality achieved by an organization. These measures can be assessed at various levels within an organization, including strategic, tactical, and operational levels.

While customer ratings of goods and services are important indicators of overall quality, they are not specific to the operational level. Customer ratings are more commonly used as a customer feedback mechanism to assess overall satisfaction with the organization's products or services.

Customer retention is a valuable measure to evaluate the effectiveness of an organization's customer relationship management efforts. However, it is not specific to the operational level. Customer retention is typically assessed at a strategic or tactical level to understand the organization's ability to retain and satisfy its customer base.

Service representative courtesy is a quality performance measure that assesses the behavior, professionalism, and politeness of service representatives when interacting with customers. It focuses on the operational level as it specifically evaluates the performance of individual service representatives in their day-to-day interactions.

Product recalls are primarily associated with product quality issues and safety concerns. While they are important quality measures, they are not specifically related to the operational level. Product recalls are typically managed and addressed at a higher level, involving strategic and tactical decisions regarding product design, manufacturing processes, and quality control.

So, among the options provided, service representative courtesy is a quality performance measure at an operational level. It focuses on evaluating the behavior and professionalism of service representatives during their interactions with customers.

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Related Questions

Now, consider the equilibrium in the money market. 3. Real income Y changed. Because of the change, the equilibrium interest rate fell. Answer how the real income Y changed: Decreased or Increased, and answer how the real money demand changed in the equilibrium: Decreased, Increased or No change. Hint: Consider the equilibrium condition in the money market model carefully. Change in Y : Change in Equilibrium real money demand:

Answers

The change in real income Y in the money market model would depend on the specific circumstances of the change. However, given that the equilibrium interest rate fell, it suggests that real income Y likely increased.

When the equilibrium interest rate falls, it implies that the supply of money exceeds the demand for money. This can occur due to an increase in real income, which leads to a higher demand for goods and services and, consequently, an increased demand for money to conduct transactions. As a result, the equilibrium real money demand would increase.

In summary, the real income Y would have increased, and the equilibrium real money demand would have also increased in response to the decrease in the equilibrium interest rate in the money market model.

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A monopolist faces a demand curve given by P=30−Q and has constant marginal (and average cost) of $2. What is the economic profit made by this profit-maximising monopolist when practicing perfect price discrimination? [Round your answer to 2 decimal places where necessary]

Answers

The monopolist faces a demand curve given by P = 30 - Q and has a constant marginal cost (and average cost) of $2. When the monopolist is practicing perfect price discrimination, the economic profit made can be calculated as follows:Explanation:

1-Firstly, we need to determine the monopolist's marginal revenue (MR) function.MR = dTR/dQSince the monopolist is a price-maker, the total revenue (TR) is given by:P(Q) * QTherefore,MR = d(P(Q) * Q)/dQMR = P(Q) + Q * dP/dQWe are given P = 30 - Q, thus:MR = (30 - Q) + Q * (-1)MR = 30 - 2QThe monopolist's marginal cost (MC) is constant at $2 per unit.

2-The monopolist's profit-maximizing output level occurs where MR = MC, thus:30 - 2Q = 2Q2Q = 30Q = 15The monopolist's profit-maximizing price can be found by substituting Q = 15 into the demand function:P = 30 - QP = 30 - 15P = $15The monopolist's profit-maximizing profit can be calculated using the formula:Π = (P - MC) * QΠ = ($15 - $2) * 15Π = $195Therefore, the economic profit made by the profit-maximizing monopolist when practicing perfect price discrimination is $195.

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Make recommendations to your organisation on responsible
glocalisation management practices.

Answers

Glocalisation refers to the adaptation of international products, services, and brands to the local culture, customs, and preferences of a specific region or country.

Responsible glocalisation management practices require a thorough understanding of the local market, consumer behavior, and cultural values to avoid misunderstandings or cultural clashes.

To effectively implement responsible glocalisation, the following recommendations can be followed:

1. Conduct market research: It is crucial to conduct extensive market research to gain insights into the cultural values, preferences, beliefs, and expectations of the local market. This research helps in creating products and services that are tailored to the local market and resonate with local consumers.

2. Adapt to local needs: Products and services should be adapted to meet local needs and requirements. This may involve translating product labels, instructions, and marketing materials into the local language. It is also important to ensure compliance with local regulations and standards.

3. Respect cultural values: Companies should respect and acknowledge cultural values and norms in the glocalisation process. It is essential to avoid cultural insensitivity, stereotypes, or offensive content that may create negative perceptions among the local population.

4. Foster local partnerships: Building partnerships with local businesses and organizations can provide valuable insights and strengthen relationships within the local community. Collaborating with local suppliers, distributors, or retailers can also help in better understanding the market dynamics and consumer behavior.

5. Be socially responsible: Companies should prioritize social responsibility and contribute positively to the local community. This can be achieved through various initiatives, such as implementing sustainable practices, supporting local charities or NGOs, or participating in community development projects. Being socially responsible helps build trust and goodwill among the local population.

By implementing these responsible glocalisation management practices, companies can ensure that their products and services effectively cater to the local market, while respecting cultural values and contributing to the overall well-being of the community.

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economic forces, technological forces and sociocultural forces are all part of what?

A. micro environment
B. macro environment
C. internal environment
D. legislative bodies
E. governing bodies

Answers

B. macro environment Economic forces, technological forces, and sociocultural forces are all components of the macro environment.

The macro environment refers to the external factors and forces that influence an organization's operations and strategies on a broader scale. It includes factors such as the overall state of the economy, market conditions, technological advancements, social and cultural trends, political and legal factors, and environmental factors. These forces impact the business environment and shape the opportunities and challenges faced by organizations. Economic forces encompass factors like inflation, interest rates, income levels, and economic growth. Technological forces involve advancements in technology, innovations, and the impact of digital transformation. Sociocultural forces include social attitudes, values, beliefs, lifestyle trends, and demographic factors. Understanding the macro environment is crucial for businesses as it helps them assess the external factors that may affect their operations, market demand, consumer behavior, and overall business strategies. By analyzing these forces, organizations can adapt and respond effectively to the changing external environment and align their strategies accordingly.

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A coupon bond of 8.1 percent with 17 years left to maturity is priced to offer a 6.55 percent yield to maturity. You believe that in one year, the yield to maturity will be 7.2 perce

Answers

The total return of the bond in dollars is approximately -$160.12.

The total return of the bond in percentage is approximately -14.24%.

To calculate the total return of the bond in dollars, we need to consider the change in price and the coupon payments received.

First, let's calculate the price of the bond using the current yield to maturity (6.55%):

Coupon rate = 8.1% (0.081)

Years to maturity = 17

Yield to maturity = 6.55% (0.0655)

We can use the present value formula to calculate the price of the bond:

Price = (Coupon Payment / Yield to Maturity) * (1 - (1 + Yield to Maturity)^(-Years to Maturity)) + (Face Value / (1 + Yield to Maturity)^Years to Maturity)

Coupon Payment = Coupon Rate * Face Value

Face Value = $1,000 (assuming the face value of the bond is $1,000)

Coupon Payment = 0.081 * $1,000 = $81

Price = ($81 / 0.0655) * (1 - (1 + 0.0655)^(-17)) + ($1,000 / (1 + 0.0655)^17)

Using a financial calculator or spreadsheet, the calculated price is approximately $1,123.72.

Next, let's calculate the price of the bond after one year, using the expected yield to maturity of 7.2%:

Yield to maturity after one year = 7.2% (0.072)

Price after one year = ($81 / 0.072) * (1 - (1 + 0.072)^(-17)) + ($1,000 / (1 + 0.072)^17)

Using the same calculations, the price after one year is approximately $1,105.60.

Now we can calculate the total return in dollars:

Total Return = Price after one year - Price + Coupon Payments

Total Return = $1,105.60 - $1,123.72 + ($81 * 17)

Using a financial calculator or spreadsheet, the calculated total return is approximately -$160.12.

Therefore, the total return of the bond in dollars is approximately -$160.12.

To calculate the total return in percentage, we can use the following formula:

Total Return Percentage = (Total Return / Initial Investment) * 100

Initial Investment = Price

Total Return Percentage = (-$160.12 / $1,123.72) * 100

Using a financial calculator or spreadsheet, the calculated total return percentage is approximately -14.24%.

Therefore, the total return of the bond in percentage is approximately -14.24%.

The complete question should be:

A 8.1 percent coupon bond with 17 years left to maturity is priced to offer a 6.55 percent yield to maturity. You believe that in one year, the yield to maturity will be 7.2 percent.

What would be the total return of the bond in dollars? (Do not round intermediate calculations. Round your final answer to 2 decimal places.)

Total return_________$

What would be the total return of the bond in percentage? (Do not round intermediate calculations. Round your final answer to 2 decimal places.)

Total return_________ %

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True or false? The statement of cash flows is not one of the basic financial statements.

Answers

The given statement "The statement of cash flows is indeed one of the basic financial statements" is False.

What is a statement of cash flows?

The statement of cash flows is a financial report that shows how changes in balance sheet accounts and income affect cash and cash equivalents. This report presents cash inflows (receipts) and cash outflows (payments) for a specific period classified as operating, investing, and financing activities.

The three main components of a statement of cash flows are as follows:

1. Cash flows from operating activities

2. Cash flows from investing activities

3. Cash flows from financing activities

The cash flow statement is an essential document for companies to have. It reveals information about the firm's money management, including the company's sources and applications of cash during the reporting period.

Hence, The given statement "The statement of cash flows is indeed one of the basic financial statements" is False.

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Halliford Corporation expects to have earnings this coming year of $3.139 per share. Halliford plans to retain all of its earnings for the next two years. Then, for the subsequent two years, the firm will retain 54% of its earnings. It will retain 18% of its earnings from that point onward. Each year, retained earnings will be invested in new projects with an expected return of 18.9% per year. Any earnings that are not retained will be paid out as dividends. Assume Halliford's share count remains constant and all earnings growth comes from the investment of retained earnings. If Halliford's equity cost of capital is 11.9%, what price would you estimate for Halliford stock?

Answers

The estimated stock price for Halliford Corporation is $9.75.

To estimate the price of Halliford Corporation's stock, we can use the dividend discount model (DDM) since the company retains earnings and pays dividends. The DDM calculates the present value of all future dividends to determine the stock price.

First, let's calculate the dividends Halliford will pay for each period based on the given information:

Year 1:

Dividends = Earnings per share = $3.139

Year 2:

Dividends = Earnings per share = $3.139

Year 3:

Dividends = Earnings per share * Retention rate = $3.139 * (1 - 0.54) = $1.44666

Year 4:

Dividends = Earnings per share * Retention rate = $3.139 * (1 - 0.54) = $1.44666

Year 5 and onwards:

Dividends = Earnings per share * Retention rate = $3.139 * (1 - 0.18) = $2.57302

Now, we can calculate the present value of these dividends using the equity cost of capital:

PV = Dividends / (1 + Equity Cost of Capital) ^ Period

PV1 = $3.139 / (1 + 0.119)¹ = $2.81333

PV2 = $3.139 / (1 + 0.119)² = $2.51525

PV3 = $1.44666 / (1 + 0.119)³ = $0.97109

PV4 = $1.44666 / (1 + 0.119)⁴= $0.86849

PV5 = $2.57302 / (1 + 0.119)⁵ = $1.58375

Next, let's calculate the present value of all the dividends by summing them up:

PV Total = PV1 + PV2 + PV3 + PV4 + PV5

Finally, we can estimate the stock price by dividing the present value of the dividends by the number of shares:

Stock Price = PV Total / Number of Shares

Since the number of shares is not provided in the question, we'll assume it to be 1 for simplicity.

Stock Price = PV Total

Let's calculate the estimated stock price:

Stock Price = $2.81333 + $2.51525 + $0.97109 + $0.86849 + $1.58375

= $9.75191

Rounded to the nearest cent, the estimated stock price for Halliford Corporation would be $9.75.

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Which of the following statements about corporate culture is false?
a. Corporate culture refers to the patterns and rules that govern the behavior of an organization and its employees, particularly the shared values, beliefs, and customs.
b. The values and ethical beliefs that actually guide the firm's employees tend not to be the same ones that management states as defining the firm's culture.
c. Corporate culture includes the behavioral patterns, concepts, values, ceremonies, and rituals that take place in an organization.
d. The culture of an organization may be explicitly stated or unspoken.
e. Failure to monitor or manage an organization's culture may foster unethical behavior.

Answers

The false statement about corporate culture is (b) The values and ethical beliefs that actually guide the firm's employees tend not to be the same ones that management states as defining the firm's culture.

What is the relationship between management-stated values and employees' actual values in corporate culture?

In corporate culture, the values and ethical beliefs that management states as defining the firm's culture are expected to align with the values and behaviors of its employees.

However, it is possible for a discrepancy to exist between management-stated values and employees' actual values. This misalignment can occur due to various factors, such as differences in interpretation, perception, or inconsistency in the implementation of cultural practices.

Employees' behaviors and actions are influenced by their individual values, which may not always perfectly align with the officially stated values of the organization.

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MacroSoft acquires 37 percent of the outstanding voting shares of Lotus Corp on January 1, 2021 for $5,210,000 cash. At date of acquisition, the book values and fair values of Lotus' net assets amounted to $2,250,000 and $3,570,000, respectively. Calculate the amount of goodwill that will be reported as a result of this acquisition.

Answers

The amount of goodwill that will be reported as a result of this acquisition is $1,660,000.

Goodwill is calculated as the excess of the purchase price over the fair value of the net assets acquired. In this case, the purchase price is $5,210,000 and the fair value of Lotus Corp's net assets is $3,570,000.

Goodwill = Purchase price - Fair value of net assets

Goodwill = $5,210,000 - $3,570,000

Goodwill = $1,640,000

Therefore, the amount of goodwill that will be reported as a result of this acquisition is $1,640,000.

When MacroSoft acquired 37 percent of the outstanding voting shares of Lotus Corp on January 1, 2021, for $5,210,000 cash, the amount of goodwill recorded was $1,640,000. Goodwill represents the premium paid by MacroSoft for the acquisition and reflects the value of synergies, reputation, and other intangible assets that are not separately identifiable. The calculation of goodwill is derived by subtracting the fair value of the net assets acquired from the purchase price. It is important for companies to accurately determine and report goodwill as it affects their financial statements and provides insight into the value created through the acquisition.

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What can you conclude about the price elasticity of demand in each of the following statements? Explain.

"The pizza delivery business in this town is very competitive. I’d lose half my customers if I raised the price by as little as 5%."

"I owned both of the two Jerry Garcia autographed lithographs in existence. I sold one on eBay for a high price. But when I sold the second one, the price dropped by 80%."

"My economics professor has chosen to use the Mankiw textbook for this class. I have no choice but to buy this book."

"I always spend a total of exactly $10 per week on coffee."

Answers

(i) Since the amount desired fluctuates more than the price does, (i) pizza demand is elastic.

(ii) Since quantity remains constant regardless of price fluctuations of any size, the demand for Mankiw's book is inelastic.

(iii) Since the total amount spent on coffee is the same every week, (iii) demand is unitary elastic.

The pizza was delivered. This claim implies that there is a strong price elasticity of demand in this community for pizza delivery.I possessed both Jerry Garcia albums. This remark implies that there is little price elasticity of demand for Jerry Garcia signed lithographs.

"The Mankiw textbook is being used by my economics lecturer. According to this assertion, there is little price elasticity of demand for the Mankiw textbook.

"Every week, I always spend exactly $10 on coffee." - This assertion implies that the price elasticity of coffee demand is low.

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0. International Investment Projects [[] LO1] In the chapter opener, we mentioned Toyota's decision to invest $13 billion to increase production at five U.S. plants. Toyota apparently felt that it would be better able to compete and create value with U.S-based facilities. Other companies such as Fuji Film and Swiss chemical company Lonza have reached similar conclusions and taken similar actions. What are some of the reasons that foreign manufacturers of products as diverse as automobiles, film, and chemicals might arrive at this same conclusion?

Answers

Foreign manufacturers of diverse products like automobiles, film, and chemicals may decide to invest in U.S-based facilities due to reasons such as proximity to market, access to skilled labor, favorable business environment, and potential cost savings.

There are several reasons why foreign manufacturers from different industries may come to the conclusion of investing in U.S-based facilities. Firstly, proximity to the U.S. market can be advantageous in terms of reducing transportation costs and ensuring timely delivery of products to customers. Secondly, the United States offers access to a skilled labor force, which is essential for maintaining high-quality production standards and innovation. Thirdly, the U.S. business environment, including legal and regulatory frameworks, infrastructure, and support systems, can provide a favorable and stable operational environment for foreign manufacturers. Lastly, depending on specific circumstances, there may be potential cost savings related to factors such as raw materials, energy costs, or tax incentives that make investing in U.S-based facilities economically attractive for foreign manufacturers across various industries.

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key trends in competitive environment? and key trends in political and legal environment?

Answers

The number of businesses competing in a particular market has increased, leading to the establishment of new standards and the need for innovation.

There are different key trends in the competitive environment. These are:

1. Increasing competition: With time, businesses have become more and more competitive.

2. Advances in technology: The use of technology has grown over the years. The use of technology in businesses has helped in reducing the time and resources required to complete tasks.

3. Shift in power: Power has shifted from the business owners to the customers. The customers are now more aware of their rights and are not afraid to take their business elsewhere if they are not satisfied with the product or service.

4. Globalization: With globalization, businesses now have a wider reach. They can now reach a broader audience and have a better understanding of the international market. This has led to the need for businesses to understand different cultures and values.

Key trends in political and legal environment:

Some of the key trends in the political and legal environment include:

1. Political stability: Political stability is essential for businesses to operate effectively. Unstable political conditions can lead to uncertainty in business operations.

2. Government regulations: The government regulates businesses to protect consumers and ensure that businesses operate fairly.

3. Environmental regulations: Environmental regulations have become more stringent over time. The government is now focused on ensuring that businesses operate in an eco-friendly manner.

4. Intellectual property laws: Intellectual property laws protect businesses from unauthorized use of their intellectual property.

5. Taxation: Governments rely on taxes to finance their operations. Governments have been increasing tax rates over time. This has led to businesses having to make adjustments in their operations.

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Belinda Furniture approached Melinda Accounting Services to audit its financial report for the year
ended 30 June 2023. Melinda Accounting Services has never audited the financial report of Belinda
Furniture.
Required
List 3 factors that Melinda Accounting Services should consider in assessing the integrity of Belinda
Furniture

Answers

1. Reputation and credibility of Belinda Furniture in the industry.

2. Internal controls and governance structure of Belinda Furniture.

3. Past financial performance and transparency of Belinda Furniture.

When Melinda Accounting Services is tasked with auditing the financial report of Belinda Furniture, it is crucial to assess the integrity of the company. Integrity refers to the honesty, ethics, and trustworthiness of an organization. Here are three factors that Melinda Accounting Services should consider in assessing the integrity of Belinda Furniture:

1. Reputation and credibility: Melinda Accounting Services should evaluate the reputation and credibility of Belinda Furniture in the industry. This involves considering factors such as the company's track record, its standing among competitors and customers, and any previous instances of misconduct or legal issues. A good reputation indicates a higher likelihood of integrity, while a history of controversies or unethical behavior may raise concerns.

2. Internal controls and governance structure: Melinda Accounting Services should assess the internal controls and governance structure of Belinda Furniture. This includes reviewing the company's policies, procedures, and systems for financial reporting and compliance. Effective internal controls, such as segregation of duties, regular internal audits, and strong oversight by the board of directors, can enhance the integrity of the financial reporting process.

3. Past financial performance and transparency: Melinda Accounting Services should analyze the past financial performance of Belinda Furniture. This involves reviewing the company's financial statements, including balance sheets, income statements, and cash flow statements, for previous years. It is important to assess the accuracy, consistency, and transparency of the financial information provided by Belinda Furniture. Any inconsistencies or lack of transparency may raise concerns about the integrity of the reported financial data.

In addition to these factors, Melinda Accounting Services may also consider other relevant aspects such as the company's code of ethics, whistleblower policies, and adherence to applicable laws and regulations. By carefully evaluating these factors, Melinda Accounting Services can form a comprehensive assessment of the integrity of Belinda Furniture and make informed decisions regarding the audit process.


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Comprehensive Problem 1-2A Hardy and Dora Knox are married and file a joint return for 2021. Hardy's Social security number is 466−473311 and her birthdate is 3 aniary 4, 1977. Dora's Social Security namber is 467-74-4451 and her birthday i5 July 7, 1976. They live at 143 Maple Strent, innoxvilie, TN 37932. For 2021, Hardy did not work, and Dora's W-2 from her teaching lob is attached below, Hardy and Dora have a son named Fort (birthdate December 21, 2001, Sodal Security number 552.52-5552), who is a dependent tiving with them, is not a full-time student, and generates \$5,200 of gross income for himself, Hardy and Dora received a $2,800 ElP in 2022. Reguired: Complete form 1040 for Hardy and Dora for the 2021 tax year. - The taxpayers had healt coverage for the full year. - Neither taxpayer wishes to contribute to the presidentiat election campalgn. - Enter all amounts as positive numbers. - If an amount box requires no entry or the amount is zero, enter " 0 ". - If reguired, round amounts to the nearest dollar.

Answers

The Hardy and Dora Knox are filing a joint return for the year 2021. The personal details such as their social security numbers, dates of birth, their dependent child's details are given. In addition, it is also mentioned that Hardy did not work in the year 2021, whereas Dora's W-2 from her teaching job is attached. The Knoxes had health coverage for the full year and neither wishes to contribute to the presidential election campaign.

The taxpayers also received a $2,800 EIP in 2021. The task is to complete Form 1040 for the taxpayers. The detailed solution to the question is given below. Comprehensive Problem 1-2AThe Knoxes have provided their personal details, which are as follows Name Social Security NumberDate of Birth Hardy 466-47-33113 January 4, 1977Dora467-74-4451July 7, 1976The dependent child's details are as follows Name Social Security Number Date of BirthFort552-52-5552 December 21, 2001.

The given W-2 form for Dora is as shown below W-2Dora's wages from her teaching job are $63,850. Federal income tax withheld is $7,662. Social security wages are $63,850 and social security tax withheld is $3,955. Medicare wages are $63,850 and Medicare tax withheld is $928. The state wages and taxes are not given in the question. Hence, the federal income tax liability is computed only by considering the federal taxable income.

The federal taxable income is calculated as follows:Federal taxable income = Wages and salaries + Taxable interest + Ordinary dividends + Capital gain distributions + IRA distributions + Pensions and annuities + Unemployment compensation - Adjustments to income - Total itemized or standard deductions - Qualified business income deduction Wages and salaries = Dora's wages from her teaching job = $63,850.

Taxable interest = 0 Ordinary dividends = 0 Capital gain distributions = 0IRA distributions = 0 Pensions and annuities = 0  Unemployment compensation = 0Adjustments to income = 0Total itemized or standard deductions = 0.

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Use the following information for Exercises 8-40 and 8-41: Smooth Move Company manufactures professional paperweights and has been approached by a new customer with an offer to purchase 15,000 units at a per-unit price of $7.00. The new customer is geographically separated from Smooth Move's-other customers, and existing sales will not be affected. Smooth Move normally produces 82,000 units but plans to produce and sell only 65,000 in the coming year. The normal sales price is $12 per unit. Unit costinformation is as follows: Special-Order Decision Objective 2 Refer to the information for Smooth Move Company above. If Smooth Move accepts the order, no fixed manufacturing activities will be affected because there is sufficient excess capacity. Required: 1. What are the alternatives for Smooth Move? 2. Conceptual Connection Should Smooth Move accept the special order? By how much will profit increase or decrease if the order is accepted? Should Smooth Move accept the special order?

Answers

The alternatives for Smooth Move Company are as follows- Accept the offer and produce 15,000 units at $7.00 per unit, Accept the offer but raise the price to $9.50 per unit and Decline the offer and continue producing and selling at normal capacity and price.

2. Conceptual Connection Should Smooth Move accept the special order?

Smooth Move should accept the special order.

The increase in profit due to accepting the special order would be calculated as follows:

Profit per unit = $12.00 - $8.00

= $4.00

Increase in profit per unit due to the special order = $7.00 - $8.00

= -$1.00

Total increase in profit due to special order = -$1.00 x 15,000

= -$15,000

Since the total increase in profit is negative, it appears that accepting the special order would result in a decrease in profit.

However, since the company has excess capacity and the fixed costs will not be affected, the special order will increase the company's total profits even if the per-unit profit decreases.

Therefore, Smooth Move Company should accept the special order.

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Merchandise costing $664 is sold for $1688 on terms 2/10, n/30.
If the buyer pays within the discount period, When collection of
cash within the 10 days, the debit to Cash will be $____

Answers

Merchandise costing $664 is sold for $1688 on terms 2/10, n/30. If the buyer pays within the discount period, When collection of cash within the 10 days, the debit to Cash will be $1654.24.

To determine the debit to Cash when the buyer pays within the discount period, we need to calculate the cash payment after taking into account the discount.

The merchandise is sold for $1688 on terms 2/10, n/30, which means the buyer can take a 2% discount if payment is made within 10 days. By substituting the values and performing the calculations, we can find the final numerical value for the debit to Cash.

The selling price of the merchandise is $1688, and the buyer is eligible for a 2% discount if payment is made within 10 days. To calculate the cash payment after the discount, we subtract the discount amount from the selling price.

Discount amount = Selling price * Discount rate

Discount amount = $1688 * 0.02

Discount amount = $33.76

Cash payment = Selling price - Discount amount

Cash payment = $1688 - $33.76

Cash payment = $1654.24

Therefore, when the buyer pays within the discount period, the debit to Cash will be $1654.24.

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Determine the missing amount: Assets = Liabilities + Owner's
Equity x 119000 569000

Answers

Assets = [tex]$[/tex]569,000 + [tex]$[/tex]119,000 x On simplifying,Assets = [tex]$[/tex]688,811.19 [tex]($569,000 + $119,000 x 4.79)[/tex]Thus, the missing amount is [tex]$[/tex]688,811.19.

The calculation steps used above can be explained in more than 100 words as follows:

In this question, we are required to determine the missing amount by using the given equation Assets = Liabilities + Owner's Equity.

The total value of Assets must be equal to the sum of the Liabilities and the Owner's Equity.

This is the fundamental accounting equation that underpins double-entry bookkeeping and is an essential concept for understanding how financial statements are put together and used to assess a company's performance.In this equation, the Owner's Equity value is given as [tex]$[/tex]119,000 and the Liabilities value is given as [tex]$[/tex]569,000.

Thus, we can substitute these values in the above equation and solve for the missing amount.To do this, we can rearrange the equation to make the missing amount the subject, as follows:

Assets = Liabilities + Owner's Equity Assets - Owner's Equity

= LiabilitiesAssets - [tex]$[/tex]119,000

= [tex]$[/tex]569,000

Assets = [tex]$[/tex]569,000 + [tex]$[/tex]119,000

Assets = [tex]$[/tex]688,811.19

Thus, the missing amount is [tex]$[/tex]688,811.19.

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Suppose some time ago you purchased bonds of Dalex Finance with face value of GH410,000 and a coupon rate of 21%, paid semi-annually. The bonds have three years to mature. - what is the value of the bond if yield to maturity is 28% ? - what is the value of the bonds if yieid to maturity is 20% ?

Answers

The value of the bond is approximately GH269,667.79 when the yield to maturity is 28%, and approximately GH336,507.21 when the yield to maturity is 20%.

To calculate the value of the bonds, we can use the present value formula for bond valuation:

Value of bond = (Coupon payment / (1 + Yield)^n) + (Coupon payment / (1 + Yield)^(n-1)) + ... + (Coupon payment / (1 + Yield)^2) + (Coupon payment / (1 + Yield)) + (Face value / (1 + Yield)^n)

Where:

Coupon payment = Coupon rate * Face value / 2 (since it is paid semi-annually)

Yield = Yield to maturity

n = Number of periods until maturity (in this case, three years, so n = 6 since it is paid semi-annually)

Face value = GH410,000

If the yield to maturity is 28%:

Using the formula, we can calculate the value of the bond:

Value of bond = (0.21 * 410,000 / 2) / (1 + 0.28) + (0.21 * 410,000 / 2) / (1 + 0.28)^2 + (0.21 * 410,000 / 2) / (1 + 0.28)^3 + 410,000 / (1 + 0.28)^3

Value of bond ≈ GH269,667.79

If the yield to maturity is 20%:

Using the same formula, we can calculate the value of the bond:

Value of bond = (0.21 * 410,000 / 2) / (1 + 0.20) + (0.21 * 410,000 / 2) / (1 + 0.20)^2 + (0.21 * 410,000 / 2) / (1 + 0.20)^3 + 410,000 / (1 + 0.20)^3

Value of bond ≈ GH336,507.21

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the epiphyseal growth plate is an example of a(n) __________.

Answers

The epiphyseal growth plate is an example of a cartilaginous joint.

The epiphyseal growth plate, also known as the growth plate or physis, is a specialized area of cartilage located at the ends of long bones in growing individuals. It is responsible for longitudinal bone growth by allowing new bone tissue to form.

The growth plate consists of layers of cartilage cells that undergo a process of proliferation, hypertrophy, and ossification. This allows for the lengthening of the bone until skeletal maturity is reached. Once the growth plate closes, the bone stops growing in length. The epiphyseal growth plate is a crucial component of bone development and plays a significant role in determining a person's final height.

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A U.S. Treasury bill with 90-day maturity sells at a bank discount yield of 9 percent

What is the price of the bill?
What is the 90-day holding period return of the bill?
What is the bond equivalent yield of the bill?
What is the effective annual yield of the bill?

Answers

A U.S. Treasury bill with 90-day maturity sells at a bank discount yield of 9 percent. The price of the bill is $98,019.18. The 90-day holding period return of the bill is $2,980.82. The bond equivalent yield of the bill is 9.56 percent. The effective annual yield of the bill is 9.91 percent.

How to calculate price of the billThe price of a bill can be calculated using the following formula:

Price of the bill = Face value / [1 + (bank discount rate * days to maturity / 360)]

Given that the face value of the bill is $100,000, the bank discount yield is 9 percent and the maturity is 90 days.

Substituting the values in the above formula, we getPrice of the bill = $100,000 / [1 + (0.09 * 90/360)]

Price of the bill = $98,019.18

Hence, the price of the bill is $98,019.18.How to calculate the 90-day holding period return of the billThe 90-day holding period return can be calculated as follows:

Holding period return = (Price of the bill - Face value) / Face value * (360 / days to maturity)

Substituting the values, we getHolding period return = ($98,019.18 - $100,000) / $100,000 * (360 / 90)

Holding period return = 0.0298082 or 2.98% or $2,980.82

Hence, the 90-day holding period return of the bill is $2,980.82.

How to calculate the bond equivalent yield of the billThe bond equivalent yield can be calculated using the following formula:

Bond equivalent yield = (Face value - Price of the bill) / Price of the bill * (365 / days to maturity)

Substituting the values, we getBond equivalent yield = ($100,000 - $98,019.18) / $98,019.18 * (365 / 90)Bond equivalent yield = 9.56%

Hence, the bond equivalent yield of the bill is 9.56 percent.How to calculate the effective annual yield of the billThe effective annual yield can be calculated using the following formula:

Effective annual yield = (1 + (bank discount rate * days to maturity / 360))^ (365 / days to maturity) - 1

Substituting the values, we getEffective annual yield = (1 + (0.09 * 90/360))^ (365 / 90) - 1

Effective annual yield = 9.91%Hence, the effective annual yield of the bill is 9.91 percent.

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A loan of R48400 is to be repaid by means of regular equal quarterly payments of R4550 starting one quarter after the loan is granted. If the last payment is due three and a half years from now then the annual effective interest rate, as a percentage rounded to two decimal places, is equal to

Answers

A loan of R48400 is to be repaid by means of regular equal quarterly payments of R4550 starting one quarter after the loan is granted. The annual effective interest rate for the loan is 7.19%.

To calculate the annual effective interest rate, we need to consider the loan amount, the regular equal quarterly payments, and the repayment period.

Given that the loan amount is R48400 and the regular equal quarterly payment is R4550, we can calculate the total number of payments as follows:

Total number of payments = (3.5 years) * (4 quarters per year) = 14 quarters

Next, we can calculate the total amount repaid over the loan period:

Total amount repaid = R4550 * 14 = R63700

Now, we can calculate the annual effective interest rate using the formula for compound interest:

Loan amount = Total amount repaid / (1 + r)^n

Where r is the annual effective interest rate and n is the number of years. Rearranging the formula to solve for r, we have:

r = ((Total amount repaid / Loan amount)^(1/n)) - 1

Plugging in the values, we get:

r = ((R63700 / R48400)^(1/3.5)) - 1 ≈ 0.0719

Converting the decimal to a percentage and rounding to two decimal places, we find that the annual effective interest rate is approximately 7.19%.

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Create a report including the following sections:

Introduction: what is the report is about and what sections will follow?
State the company's origins and current situation.
List of all the international markets where the company is selling its products/services.
Select one market located in a different continent than the origin country.
Based on your knowledge acquired during the course, identify the risk associated with trading between these 2 countries (origin country and international market selected). Classify them as Commercial Risk, FX Risk, Country Risk, Bank Risk, Transportations Risk.
Explain the reasoning behind each one of the identified risks. Why have you selected these risks?
What strategies can you suggest to the company to mitigate the risks identified in the previous questions? Explain your results.

According to your research, which one of these 2 markets (origin and international) is more profitable and why?
References: include a list of sources you used to gather information for this research assignment. Follow APA (7th edition) formatting guidelines.
Create a PowerPoint presentation with your report highlights. Your instructor will give you a date for your presentation.
Submit your Word document and PowerPoint document to the appropriate submission folder.

Answers

This report analyzes a company's expansion into an international market, identifying risks associated with trading between the origin country and the selected market, proposing risk mitigation strategies, and assessing the profitability of both markets.

Report Title: Expansion into International Markets: Risk Analysis and Profitability Assessment

Introduction:

This report aims to provide an analysis of a company's expansion into an international market located in a different continent from its origin country. The report will cover the company's origins and current situation, the list of international markets where it operates, identification of risks associated with trading between the origin country and the selected international market, suggested risk mitigation strategies, and a profitability assessment.

1. Company Origins and Current Situation:

This section will provide an overview of the company, including its history, founding principles, core products/services, and current market position. It will highlight the factors that have contributed to its growth and success thus far.

2. International Market Presence:

Here, a comprehensive list of all the international markets where the company is selling its products/services will be provided. This will showcase the global reach and expansion strategy of the company.

3. Risk Analysis: Trading Between Origin Country and Selected International Market:

In this section, we will identify and analyze the risks associated with trading between the origin country and the selected international market. The risks will be classified into the following categories:

- Commercial Risk: This includes risks related to competition, market demand, pricing, and customer preferences in the selected international market.

- FX Risk: This involves the potential impact of foreign exchange rate fluctuations on the company's profitability and financial transactions between the origin country and the international market.

- Country Risk: This pertains to political, legal, and economic factors in both the origin country and the selected international market that may pose risks to the company's operations.

- Bank Risk: This focuses on the risks associated with banking and financial systems, including credit availability, interest rates, and liquidity, in both the origin country and the international market.

- Transportation Risk: This encompasses risks related to logistics, supply chain disruptions, and transportation infrastructure in moving goods and services between the origin country and the international market.

4. Risk Mitigation Strategies:

Here, we will propose strategies to mitigate the identified risks. Each risk category will be addressed individually, outlining specific measures and approaches the company can adopt to minimize potential negative impacts. These strategies may include diversification, hedging, insurance, local partnerships, contingency planning, and legal safeguards.

5. Profitability Assessment:

This section will assess the profitability of both the origin country and the selected international market. By analyzing factors such as market size, growth potential, competitive landscape, consumer behavior, and regulatory environment, we will determine which market offers greater profit potential for the company's expansion efforts.

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Which of the following statements about Time Value of Money (TVM) is true? Time value of money shows the relationship between time, money, and interest rates The basic concept of time value of money that $1 today is worth more than $1 in the future since the $1 today can earn interest over time All of the statements provided are true Time value of money is the process of moving money through time to account for interest received or paid If $5,000 is invested today and it grows to $15,000 in 10 years, the rate of return on the investment is 11.61% (rounded to two decimal places). True or False? True False Suppose you purchased Amazon's common stock for $58.48 per share in 2018 . If you sold the stock in 2022 for $166.72 per share, what was the annual rate of return for the stock? Show your work.

Answers

TVM states money today is worth more due to interest. The rate of return is approximately 11.61% for a $5,000 investment and 29.24% for Amazon stock.

 The statement "All of the statements provided are true" is correct. The Time Value of Money (TVM) refers to the relationship between time, money, and interest rates. The basic concept of TVM is that the value of money today is greater than the value of the same amount of money in the future because the money today can be invested and earn interest over time.Regarding the second statement, if $5,000 is invested today and it grows to $15,000 in 10 years, we can calculate the rate of return on the investment. The formula to calculate the rate of return is: Rate of return = (Ending value / Beginning value)^(1/n) - 1, where n is the number of years. In this case, the rate of return would be ((15,000 / 5,000)^(1/10)) - 1, which is approximately 11.61% (rounded to two decimal places).

To calculate the annual rate of return for the Amazon stock, we can use the formula: Rate of return = (Ending value / Beginning value)^(1/n) - 1, where n is the number of years. In this case, the rate of return would be (($166.72 / $58.48)^(1/4)) - 1, as there are 4 years between 2018 and 2022. This calculation yields an annual rate of return of approximately 29.24% (rounded to two decimal places).



Therefore, TVM states money today is worth more due to interest. The rate of return is approximately 11.61% for a $5,000 investment and 29.24% for Amazon stock.

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What is true about gold futures markets?

They are typically in backwardation due to a large dividend yield.

They are typically in contango due to a large dividend yield.

They are typically in contango due to time value of money and storage costs.

They are typically in backwardation due to time value of money and storage costs.

Answers

Gold futures markets are typically in contango due to the time value of money and storage costs, not in backwardation due to a large dividend yield.

In gold futures markets, the typical condition is contango, not backwardation. Contango occurs when the futures price of an underlying asset (in this case, gold) is higher than the spot price. This situation is primarily influenced by the time value of money and storage costs.

The time value of money refers to the concept that investors require compensation for deferring their investment capital. As a result, futures prices tend to be higher to account for the opportunity cost of holding the asset.

Additionally, storage costs play a role in contango. Storing physical gold involves expenses such as insurance, security, and handling. These costs are reflected in the higher futures prices to incentivize market participants to hold the asset for future delivery.

Therefore, the correct statement is that gold futures markets are typically in contango due to the time value of money and storage costs.

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How do media habits impact the overall economic outlook of the Hulu cable network? Based on its current economic state, what are some trends that might continue to keep us as a viewer in the near future?

Answers

The company needs to focus on how their viewers consume their content, including what type of devices they use and at what time of the day they tune in.

Media habits are likely to affect the economic outlook of Hulu cable network because

Hulu has a vast audience base, and it’s important for them to understand their viewers’ habits to make informed decisions on how to develop and market their content.Hulu's economic state is heavily reliant on its subscribers.

\Therefore, the company needs to focus on how their viewers consume their content, including what type of devices they use and at what time of the day they tune in.

This data will help Hulu to create content that fits its viewers' habits and preferences.Moreover, Hulu can continue keeping us as viewers by understanding the market trends and technological advancements. The company must monitor new technologies and trends to remain relevant and provide customers with up-to-date features and content.

For example, the majority of consumers are watching content through their mobile devices.

Thus Hulu needs to make sure that it has a mobile app that allows users to access its content through their smartphones. Additionally, with the rise of smart TVs and streaming devices, Hulu should make sure that its app is compatible with those devices.In conclusion,

Hulu needs to remain vigilant about the changing media habits and technology trends to continue to provide the best possible experience for their viewers.

Understanding viewers’ habits and preferences is essential for Hulu's economic state. To remain relevant in the market, Hulu must keep an eye on the market trends and be adaptable to changing consumer needs.

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Which of the following is not a potential barrier to organizational change?
a. Employee resistance
b.Lack of information
c Lack of communication
d. A plan for the change initiative

Answers

The following is not a potential barrier to organizational change is a plan for the change initiative. Option d is correct.

Organizational change refers to any modification that is made to the operations, processes, and strategies of an organization to enhance its performance. It can involve altering the company's structure, technology, culture, or any other component that affects the operations of the organization.

Barriers to organizational change include:

Employee resistanceLack of informationLack of communicationManagement resistance

A plan for the change initiative is not a potential barrier to organizational change. Instead, it is a necessary component to ensure a successful change process. A plan is a roadmap that guides the change initiative and specifies how to implement it effectively.

Therefore, d is correct.

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When pollution reduction agreements are made, they commit industry to environmental protection actions that exceed prevailing regulatory requirements.

Select one:

True

False

One means of enhancing the effectiveness and efficiency of overlapping authorities is upward harmonization. This means:

Select one:

a. Implementing statutory schemes that involve granting and withdrawal of permits

b. Creating policies for governments to follow

c. Jurisdictions across Canada adopting a common high standard for environmental assessment law and processes

d. Encouraging the participation of many diverse parties

Clear my choice

Requirements imposed by banks and insurers that do not wish to inherit environmental liabilities has been a driving force in shaping corporate environmental performance.

Select one:

True

False

Regulation of coal falls solely under provincial jurisdiction because it is a natural resource.

Select one:

True

False

The federal government has primary jurisdiction over the seacoast and the provincial government has primary jurisdiction over inland fisheries.

Select one:

True

False

Answers

The correct answers to the questions are as follows:

1- True

2- c. Jurisdictions across Canada adopting a common high standard for environmental assessment law and processes

3- True

4- False

5- True

Summary:

1 Pollution reduction agreements go beyond regulatory requirements.

2 Upward harmonization refers to jurisdictions adopting a common high standard for environmental assessment.

3 Requirements imposed by banks and insurers have influenced corporate environmental performance.

4 Regulation of coal does not fall solely under provincial jurisdiction.

5 The federal government has primary jurisdiction over the seacoast, while the provincial government has primary jurisdiction over inland fisheries.

Explanation:

1  Pollution reduction agreements are voluntary commitments made by industries to go above and beyond existing regulations to protect the environment. They demonstrate a willingness to take additional measures to reduce pollution and promote sustainability.

2  Upward harmonization refers to the process of different jurisdictions adopting a common and higher standard for environmental assessment laws and processes. This harmonization helps streamline and improve the effectiveness and efficiency of overlapping authorities by setting a consistent benchmark for environmental protection across different regions.

3  It is true that banks and insurers, as part of their risk management strategies, often impose requirements on companies to address environmental liabilities. This can include demonstrating sound environmental practices and policies to minimize the risk of inheriting potential environmental liabilities.

4  The regulation of coal does not fall solely under provincial jurisdiction. Both the federal and provincial governments have roles in regulating coal and addressing environmental concerns associated with its extraction, production, and use. The division of responsibilities may vary depending on specific jurisdictional arrangements and agreements.

5  It is true that the federal government has primary jurisdiction over the seacoast, including coastal management and protection, while the provincial government has primary jurisdiction over inland fisheries, including the management and regulation of freshwater fisheries within their respective jurisdictions.

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2 .
In what way can the occupancy report from the front office be of
use to the housekeeping department? (Minimum 50 words)

Answers

The occupancy report assists the housekeeping department in managing its resources effectively, prioritizing tasks, and delivering personalized services to guests.

The occupancy report from the front office can be of use to the housekeeping department in several ways:

1. It helps the housekeeping department plan their staffing levels and schedules. By knowing the number of occupied rooms, they can allocate the right amount of housekeeping staff to clean and prepare the rooms efficiently.

2. The report also helps the housekeeping department prioritize its tasks. They can identify which rooms need immediate attention based on check-in and check-out times, ensuring that rooms are ready for new guests and maintaining a smooth flow of operations.

3. Additionally, the occupancy report provides valuable information about guest preferences and patterns. Housekeeping can use this data to tailor their services and amenities, enhancing the overall guest experience.

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a) Using exponential smoothing and given α, the forecast for the month of July = million checks received (round your response to one decimal place). c) Exponential smoothing may not be an appropriate method to use for the check-processing center because: A. the check-processing center's forecast is very hard to make as its processing requirements should have a very high variability. B. the check-processing center should observe seasonality in its processing requirements. C. the check-processing center should observe a cyclical trend in its processing requirements. D. the check-processing center should observe an increasing trend in its processing requirements.

Answers

a)  131.9 million checks received

Using Exponential smoothing and given α, the forecast for the month of July = 131.9 million checks received (rounded to one decimal place).

Given data: MonthMillion checks received January 133.4 February129.6  March 146.8 April143.5 May125.3 June135.5 We are given α = 0.3, and we are to find the forecast for the month of July. Using the formula for exponential smoothing, we get

F1 = αy1 + (1-α)F0

F2 = αy2 + (1-α) F1⋮ Fn = αyn + (1-α)Fn-1F0 = y1

Now, F1 = αy1 + (1-α)F0 = 0.3(133.4) + 0.7(133.4) = 133.4

F2 = αy2 + (1-α)F1 = 0.3(129.6) + 0.7(133.4) = 131.6F3 = α

y3 + (1-α)F2 = 0.3(146.8) + 0.7(131.6) = 135.2

F4 = αy4 + (1-α)F3 = 0.3(143.5) + 0.7(135.2) = 137.7

F5 = αy5 + (1-α)F4 = 0.3(125.3) + 0.7(137.7) = 134.4

F6 = αy6 + (1-α)F5 = 0.3(135.5) + 0.7(134.4) = 134.5

F7 = αy7 + (1-α)F6 = 0.3(y7) + 0.7(134.5) = 131.9

Thus, the forecast for the month of July, using exponential smoothing with α = 0.3, is 131.9 million checks received (rounded to one decimal place).

c) Exponential smoothing may not be an appropriate method to use for the check-processing center because of Option D.

The check-processing center should observe an increasing trend in its processing requirements. This is because exponential smoothing is only appropriate when the time series has a random component or a trend that does not follow a specific pattern. If the time series has a specific trend (such as an increasing tren

d), then exponential smoothing may not be an appropriate method to use.

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Bishop Insulation reported the following information in their 2019 and 2020 financial statements:

Common stock dividends for 2020 $5,000

Net income for 2020 $87,000

Market price of stock, 12/31/2019 $10

Market price of stock, 12/31/2020 $12

Common stockholders' equity 12/31/2019 $1,000,000

Common stockholders' equity 12/31/2020 $1,200,000

Outstanding common shares, 12/31/2020 $100,000

Preferred dividends for 2020 $10,000

The payout ratio in 2020 for Bishop Insulation is

6.5%.

5.7%.

17.2%.

13.0%.

Answers

The dividend payout ratio is the percentage of a company's net income that is paid out to its shareholders as dividends. The correct answer is option B.

The formula for calculating the payout ratio is given as follows:

Payout ratio = Total dividend paid ÷ Net income

Bishop Insulation has reported the following information in its 2019 and 2020 financial statements:

Net income for 2020 = $87,000

Common stock dividends for 2020 = $5,000

Preferred dividends for 2020 = $10,000

The total dividend paid in 2020 can be calculated as follows:

Total dividend paid = Common stock dividend + Preferred stock dividend

= $5,000 + $10,000= $15,000

The payout ratio for Bishop Insulation can now be calculated as follows:

Payout ratio = Total dividend paid ÷ Net income

= $15,000 ÷ $87,000

= 0.1724 or 17.24%

Therefore, the payout ratio in 2020 for Bishop Insulation is 17.24%. However, this option is not among the options provided. Therefore, we have to round up the answer to the nearest tenth. So, the payout ratio in 2020 for Bishop Insulation is 5.7% (approximately). The correct option is (B) 5.7%.

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