You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. Follow the steps of writing a complaint letter. Invent names and addresses, and use fully blocked letter format. Your letter should be between200 and 300 words.

Answers

Answer 1

[Your Name]

[Your Address]

[City, State, ZIP Code]

[Email Address]

[Phone Number]

[Date]

[Company Name]

[Customer Service Department]

[Company Address]

[City, State, ZIP Code]

Subject: Complaint Regarding Recent Online Purchase

Dear Sir/Madam,

I am writing to express my dissatisfaction with a recent purchase I made through your company's website. I ordered [Product Name] on [Order Date], and I am disappointed with both the quality of the product and the level of customer service provided. I would like to bring this matter to your attention and request a prompt resolution.

Firstly, I must highlight the discrepancy between the product's description on your website and the actual item received. The description indicated that the product was made of high-quality materials, durable, and designed to meet customer expectations. However, upon opening the package, I found that the product did not match the description. The materials used were of poor quality, and the craftsmanship was substandard. This has left me feeling misled and dissatisfied with my purchase.

Secondly, the customer service experience I encountered while attempting to address this issue has been disappointing. I contacted your customer service hotline on [Date] to report the problem and seek a resolution. However, I was met with unhelpful and unsympathetic responses from the representative I spoke to. They displayed a lack of understanding and failed to provide any viable solutions or alternatives.

I have been a loyal customer of your company for several years and have always had positive experiences in the past. Therefore, I find this recent incident quite disheartening. As a customer, I expect transparency, reliable product information, and efficient customer service when making a purchase from your esteemed company.

To resolve this matter, I kindly request the following:

A refund or replacement for the defective [Product Name].

Improvement in the accuracy of product descriptions on your website.

Enhanced training and development for your customer service representatives to ensure they are equipped to handle customer concerns professionally and empathetically.

I trust that you will take my complaint seriously and address the issue promptly. I value the relationship I have built with your company over the years and hope that you will rectify this situation in a manner that upholds your reputation for excellent customer service.

I look forward to a satisfactory resolution to this matter within [reasonable timeframe, e.g., 14 days]. Should I not receive a timely response or if the issue remains unresolved, I may be compelled to explore alternative means of recourse.

Thank you for your attention to this matter. I believe that by addressing customer concerns promptly and effectively, you will not only restore my confidence in your company but also reinforce your commitment to customer satisfaction.

Yours sincerely,

[Your Name]

To learn more about Purchase, https://brainly.com/question/32412874

#SPJ11


Related Questions

when did Toronto​ pearson​Airport​(Canada) start​ using​ technology​ or​ scanner​

Answers

Answer:

Canada's busiest airport will soon start to use artificial intelligence- powered technology to detect weapons. The technology can detect both metallic and non-metallic weapons ranging from  guns and knives to explosives, according to Liberty Defense Holdings Ltd., a  Vancouver-based company which first marketed the technology.  Known as Hex wave, the technology works by capturing radar images, then using  artificial intelligence to analyze them for concealed weapons in bags or under clothing.   Liberty's CEO, Bill Riker explained, "radar essentially is emitting this form of energy,  it's reflecting off a person and it's identifying any items on a person's body that don't  belong on a body." The technology will start getting deployed at Pearson in the Spring of 2020 in a bid to boost  security, according to the Greater Toronto Airports Authority, which runs Pearson.

WILL GIVE BRAINLIEST
If loans and credit card debt are taking up most of your monthly income, which of the following is the LEAST effective first step in getting your debt under control?
A. Start a side hustle and allocate the money you make towards extra payments for your debt.

B. Take a hard look at your budget and try to cut nonessential items so you have more cash to pay down your debt.

C. Declare bankruptcy, which will eliminate all your debts and allow you to start over with a clean slate.

D. Pay extra money each month to the debt with the highest interest rate, so you'll decrease the total amount you'll spend on debt.

Answers

Answer:

a or c i fliped a coin and got A sounds like the answer rember jesus loves you

Explanation:

In which way are competitors stakeholders in a business?
A. They invest in competition
B. Competitors need to provide services
C. Competitors will want to position itself competitively
D. They enjoy learning about the competition

Answers

Answer:

B

Explanation:

l think so if u get it wrong and am sorry

Select the best alternative for the following questions:
i. Which of the following transactions are not recorded in book keeping?
a) Sold Goods on Credit.
b)
Introduce capital in the business.
c) Resignation of marketing manager.
d) Drawing cash from business for personal use.
..​

Answers

Answer:

c. the resignation

Explanation:

this would not affect the bottom line of the company and is therefore irrelevant

The correct answer is c

MULTIPLE CHOICE: Scar stole Mufasa's debit card and used it to buy a vacation package to the Savannah. Which account would the money come out of? (choices are savings, checking, certificate of deposit, and online checking)

Answers

Answer:

Savings.

It cannot come from certificate of deposit or online checking, since it is a debit card.

What are the 4 steps to branding

Answers

Answer:

Here are four steps to building a successful brand.

1 Define how you want to be perceived. When your customers have finished using your product or service, how do you want them to describe their experience? ...

2 Organize your business based on this promise. ...

3 Communicate your promise. ...

4 Be consistent.

Explanation:

When a site is unsafe, it means a. Your personal information may be used in ways you do not want c. Permission to use that site at school is always allowed b. That site is okay to visit often d. All of the above Please select the best answer from the choices provided A B C D

Answers

Answer:A, Your personal information may be used in ways you do not want

Explanation:

If it is a unsafe site than there for your personal information can go places you do not want them to.

When a site is unsafe, it means your personal information may be used in ways you do not want. Thus, option 'A' is the correct option.

What does it mean when a website is unsafe?

External connections to websites with phishing, malware, or unwanted software are known as unsafe domains. Phishing is when a website imitates another one in an effort to fool visitors into divulging personal or financial information. When you visit an insecure website, you run the risk of having your personal information compromised and/or having malicious malware installed on your system.

Additionally, you can fall prey to a phishing attack, or someone else might watch your activity or use your resources for their own gain. If the content you're seeking to view is harmful or misleading, a warning will appear. These websites are frequently referred to as phishing or virus sites. If you clicked on a phishing link, the first thing you should do is immediately unplug your device from the internet.

Learn more about the unsafe website, here:

https://brainly.com/question/27871014

#SPJ5

waht do an engineer and an architect do?​

Answers

Create fix, build stuff, and many other things use google you’ll find more info on it too
An engineer builds products and buildings while architects plan out the way the engineers will build for a stable, working build.

Does anyone know what the definition of expanding manufacturing is?

Answers

Definition - To make your business grown larger or faster by diversifying your current product line

Hope this help :)

Which of the following should which of the following should be of concern when a company considers expanding into a new International market?
the country's legal system
the country's political stability
the education level of the workforce
all of the above

Answers

I think it might be (all of the above)

If you have an orientation where you are completing training exercises on a computer, it is probably a ____.
A new hire orientation
B interactive orientation
C reorientation
D mentorship

Answers

Answer: new hire orientation

Explanation:

New employee orientation is used in order to welcome newly employed workers to the organization and this is done in order to integrate the new workers into the system, train them, and make them feel welcomed and part of the organization. .

This helps to boost the confidence of the employees, leads to increase in the retention of employees and also boost employees morale.

Interaction orientation simply means the interaction that takes place between companies and their customers and this is done in order to improve the relationship with customers and achieve organizational goals.

Mentorship simply means having a mentor to guide an individual. Reorientation simply means to change a particular focus or mindset of certain people.

Based on the explanation, the answer is new hire orientation.

Answer:

A

Explanation:

Which of the following best describes a stock.

A) An incredibly stable investment that is always a safe investment
B) Is insured by the FDIC
C) Represents a share of ownership of a corporation
D) Only sold in the United States

Answers

Answer: C

Explanation: A stock represents a share of ownership of a corporation. Stocks are bought by people so they can get money. If the company's stock they by it from goes well, they get money as well as interest. The answer is C. Hope this helps!

Should voting be mandatory?

Answers

Answer: Yes

Explanation:

Answer:

no

Explanation:

because no

Research some examples of organizations that experienced bad publicity and how they dealt with it. Write a paper detailing your findings.

Answers

Answer:

did you finish it cuase i got the same one

Explanation:

Admit the error, apologize, and present a solution if you or your company is receiving negative press as a result of anything you did incorrectly. Negative publicity won't disappear if you ignore it.

What do you mean by Negative publicity?

When damaging material is revealed, negative PR or publicity can take many different forms in company and can impact everything from sales to your reputation.

Various forms of unfavorable PR for your company could include: negative coverage of your business in the media, online, in publications, or on television.

In particular, we contend that by raising product awareness, unfavorable publicity might boost sales and purchase likelihood.

Negative publicity should therefore affect products differently depending on whether they are recognized or unknown. This viewpoint is supported by three investigations.

Your brand's reputation can be severely damaged in a matter of minutes by false information, negative reviews, and nasty social media remarks. Even worse, rumors spread swiftly and negatively impact the reputation of your company.

Negative publicity can have a significant impact on how potential customers see your brand. When customers publicly disparage a company, product, or service, this is known as bad publicity.

Bad publicity includes posting or publishing negative evaluations on websites, review pages, and social media accounts.

Learn more about Negative publicity, here

https://brainly.com/question/15561429

#SPJ2

Your factory has a contract to produce a new folding chair. Your role as manager is to find the greatest efficiencies possible throughout the process, so you call a meeting with your planning department. One of your engineers suggests putting more workers on the line but breaking up the tasks into more individual steps. What is your greatest concern regarding this approach? A increased time spent in training B reduced production C poor conditions for workers D cost to hire skilled workers

Answers

Answer:

A

Explanation:

I took the test and it was right

A local Barnes and Noble paid a $79.99 net price for each hardbound atlas. The publisher offered a 20% trade discount. What was the publisher’s list price?

Answers

Answer:

i believe it would be 63.99

Explanation:

Based on the information given the publisher’s list price is:$99.99.

Using this formula

List price=Net price/(100%-2=Trade discount)

Where:

Net price=$79.99

Trade discount=20%

Let plug in the formula

List price=$79.99/(100%-20%)

List price =$79.99/80%

List price= $99.99

Inconclusion the publisher’s list price is:$99.99.

Learn more here:https://brainly.com/question/18265503

What type of industry would Tim Hortons and McDonalds be classified as?

Answers

they would be classified as restaurants

Sam has take-home pay every month of $800. He anticipates that his expenses will add up to $675 for the month. In a zero-based budget, why is it important that she put the extra $125 in SOME budget category? Where might you suggest that Sam put the extra $125?

Answers

Answer:

Second savings account

Explanation:

Life is full of surprises... repairs or emergency cases this would be helpful to have

Answer:

In a zero based budget, your income needs to add up to zero at the end of every month. For that reason I recommend that if he still has money left over after paying bills and other expenses he should put in savings.

What is the advantage of developing criteria for assessing the effectiveness of business products and processes?
A. Assessment criteria are answers.
B. Assessment criteria are inexpensive.
C. Assessment criteria provide you with a list of relevant things to measure.
D. Assessment criteria provide you with a list of people to contact to learn more about process mentoring.

Answers

Answer:

.Assessment criteria provide you with a list of relevant things to measure.

Explanation:

Assessment criteria provides a list by which one can measure success or failure of a business products and processes.

Answer:

c

Explanation:

A Balance Sheet does NOT show your company's (two answers are correct)


financial position over a specific period of time

liabilities

insurance coverage at a specific date in time

assets

Answers

Answer:

I think its the 1st and 3rd ones

Explanation:

Match the financial statement with its description. To match them, click the Description and then click the Financial Report Name

Answers

Answer:

a-3 / b-2 / c-4 / d-1

Explanation:

Notes to financial statements: Includes a summary of significant accounting policies and explanations of specific items on the financial statements.

The notes are required by the full disclosure principle. Also referred to as footnotes. Provide additional information pertaining to a company's operations and financial position.

Report of independent registered public accounting firm: Attests to the fairness of the presentation of the financial statements.

is a process designed to provide reasonable assurance regarding the reliability of financial reporting.

Management's discussion and analysis of financial condition and results of operations (MD&A): Is written by the company to help investors understand the results of operations and the financial condition of the company.

Disclosure is mandatory where there is a known trend or uncertainty that is reasonably likely to have a material effect on the registrant's financial condition or results of operations

Financial statements: Includes the income statement, balance sheet, statement of stockholders' equity, and statement of cash flows.

are reports prepared by a company's management to present the financial performance and position at a point in time.

Financial statements refer to how company communicates their finance. The financial statement that reflects a company’s profitability is hereby given below.

Financial statements in sheets

The various accounting activities that precedes financial statements are hereby matched below:

A. Statement of retained earnings or owner's equity

Include information of owner's retained earnings and dividends.

B. Income statement - Revenues

Shows revenues and expenses over a period of time.

C. Statement of cash flow

shows money moving in and out, categorized by operations, investing and finance

D. Balance Sheet

A snapshot of a company's assets, liabilities and equity at a specific moment in time.

Therefore, the answers are Statement of retained earnings or owner's equity, Income statement - Revenues, Statement of cash flow, Balance Sheet respectively.

learn more about financial statement: https://brainly.com/question/24498019

Mary is earning a weekly salary of $521.60 as a payroll clerk. She has accepted a new assignment in the tax-processing department. In her new position, she will be paid an annual salary of $30,534.00. How much more would she earn per week in her new position?

Answers

Answer:

$65.60

Explanation:

Mary's current is $521.60.

In her new position, she will be earning $30,534.00.  Her new weekly income will be as follows. Assuming one year has 52 weeks.

New pay = $30,534.00/ 52

New pay =587.20

In her new job, she will earn more by( $587.20 - $521.60.) =$65.60

=$65.60

The Break-Even Point in your business is when


your company has repaid all of its debt

your company has exceeded its start up expectations

your company makes enough in revenue regularly to cover its expenses

your company repays all of the start up cost funding

Answers

Answer: In this letter you want to make sure that you are being clear and concise, so as to avoid any confusion about what your relationship will be in the future (ended). This means that you want to avoid any potential legal liability, and explain yourself in order to show that you are being fair and reasonable in your request.

Explanation:

What percent of the federal budget was spent on education in 2019?

Answers

Answer:

The President requests $59.9 billion in discretionary appropriations for the Department of Education in fiscal year 2019, an $8 billion or 12 percent reduction below the 2018 annualized Continuing Resolution (CR) level.

Jerry's job requires that he wear a suit and tie every day to the office. This is most likely a(n) _____ atmosphere.

Answers

Answer:

I would say a formal or business atmosphere.

Explanation:

The main jobs that require suits are often business atmospheres. However, the wearing of a suit is called formal attire.

Answer:

The answer is formal

Explanation:

I took the quiz and got all of the answers right.

1. Calculate the Net Worth when Liabilities are $5,000 and Assets are $6,725​

Answers

The answer is 567.879 percent

I need to submit this today, can you help me?


What are Washington D.C.’s people eating habits?

What are some economic facts about Washington DC?

What are some facts about Washington DC?

Culture and customs of Washington DC?

Travel information (Dubai to Washington DC)?

Answers

Answer:

I'm sure they eat well. have u try looking it up on goggle first

4.
Contrast the relationship that exists between entrepreneurs and investors in a business
enterprise.​

Answers

Answer:

see below

Explanation:

1. An entrepreneur is the business founder. He or she conceives the business ideas and focuses on growing it.  An investor considers existing business formed by the entrepreneur and focuses on its financial/commercial side.

2. The entrepreneur approaches an investor to finance the business. He draws a business plan and proposals to assure the investor of its viability. The investor approaches an entrepreneur if he is convinced of profits.

3. The entrepreneur manages the business but may also invest in it.  An investor only puts money in the business but is not involved in managing it.

What is the difference between a salary and an hourly wage?​

Answers

Answer:

Explanation:

A salary stays the same amount no matter how many hours you work. An hourly wage, you get paid for each hour you work; you get payed on WHAT you work.

Which of the following is not one of the factors in determining a pension's final value?

A) Years of serivce
B) Level of education
C) Your age at retirement
D) Your highest salary/pay

Answers

Answer:

B

Explanation:

Other Questions
Jims air conditioning unit stopped working in the middle of a heat wave. His elderly mother lives with him and is in poor health. He needed to get his house cooled as soon as possible. Acme Heating and Cooling came to service Jims AC unit. The technician told Jim his unit was "shot" and must be replaced. The technician gave Jim a price of $5,000 to install a new unit. Jim hired Acme to replace the unit. Later, Jim discovered that Acme charged him more than twice the amount that any other heating and cooling company in the area would have charged for installing the same AC unit. This situation is best described as which of the follow types of ethical dilemmas?a. taking unfair advantageb. engaging in conflict of interestc. violating rulesd. committing acts of personal decadence Im reallyyy struggling so please help ;-; Mention any five social problems with there appropraite solutions "If government increases expenditure by 10 billion won and theMPC is 0.8, the increase in Aggregate Demand will be 50 billionwon.T or F? A Company is considemg the use of direct labor cost or direct labor hours as the cost allocation base for allocating manufacturing overhead The following information is available for the most recent year Estimated direct labor cost $500,500 Actual direct labor cost $466,000 Estimated manufacturing overhead costs $425,700 Actual manufacturing overhead costs $350,800 Estimated direct labor hours 250,800 Actual direct labor hours 230,700 If the Company uses direct labor hours as the allocation base, what would the predetermined manufacturing overhead rate be? (Round your answer to the nearest cent) the first time we see jonas' family performing the telling of feelings, what feeling does his sister lily talk about? Explain the four major growth strategies that organizationsadopt. Provide on example for each strategy. HELP PLEASE I HAVE A COUPLE MORE! Please help and fast would be great! BRAINLEST!!! Which statement is false?a) If you expect interest rates to rise, you would prefer afixed-rate over a variable-rate mortgage.b) You are likely to be charged a lower interest rate on aninsured mort The process for renewing a driver's license at the Archer County Courthouse is as follows. First, the clerk fills out the application; then the clerk takes the driver's picture; and finally, a typist enters the information into the computer system and processes the new license. It takes an average of six minutes to fill out an application, two minutes to take a picture, and ten minutes to process the new license. Due to county and state budget cuts, Archer County Courthouse now has only three clerks and three typists and expects to process 44 drivers/hour. What is the current labor utilization of each labor type? Do not round intermediate calculations. Round your answers to the nearest whole number. Labor utilization of clerks: % Labor utilization of typists: % Where is the bottleneck in this three-stage process? The ability of the system is limited to How might the job and process design be improved? The best way to help alleviate this bottleneck is by using ____ work practices and technology to _______service rates. In Year 1, Lee Inc. billed its customers $62,000 for services performed. The company collected $51,000 of the amount billed. Lee incurred $39,000 of other operating expenses on account. Lee paid $31,000 of the accounts payable. Lee acquired $40,000 cash from the issue of common stock. The company invested $21,000 cash in the purchase of land. Required:a. What amount of revenue will Lee report on the Year 1 income statement?b. What amount of cash flow from revenue will be reported on the statement of cash flows? c. What is the net income for the period? d. What is the net cash flow from operating activities for the period? e. What is the amount of net cash flow from investing activities? f. What is the amount of net cash flow from financing activities? g. What amounts of total assets, liabilities, and equity will be reported on the year-end balance sheet? Suppose the time spent by a randomly selected student who uses a terminal connected to a local time-sharing computer facility has a gamma distribution with mean 12 min and variance 36 min. (a) What are the values of a and ? B = (b) What is the probability that a student uses the terminal for at most 18 min? (Round your answer to three decimal places.) (c) What is the probability that a student spends between 15 and 27 min using the terminal? (Round your answer to three decimal places.) You have a 12.5-gram sample of potassium pomegranate. what is the mass of this sample in kilograms? The product of two fractions is 2/1/2 if one of the fraction is 7/1/2 find the other Describe the ways the Lincoln Memorial and the Great Mosque of Samarra are different in their global impacts. [(9x2-(41x3] + 4I need help Fast Bike Company issues bonds for * 2 points $100,000. What will their journal entry be to record the issue? a Investment in Fast Bike Dr. $100,000 / Cash Cr. $100,000 b Cash Dr. $100,000 / Bonds Payable Cr. $100,000 c Cash Dr. $100,000 / Common Shares, Bonds Issued Cr. $100,000 Reflective Learning JournalWhat is it?Well we have 3 words.Journal = A collection of notes, observations, thoughts, and other relevant materials builtup over a period of your study.Reflection = An opportunity for you to discover your "aha" moments as you journal your thoughts and observations.Learning = What is your journaling and reflection teaching you?Why do it? Its purpose is to enhance your learning through the process of writing and reflecting on your experiences as you engage in this course. Consequently, your reflective learning journal is not only personal to you, but it will also reflect growth in your learning through your experiences in the course.How to do it?Provide a "live" picture of your growing understanding of what you are learning. What does "live" mean?Focus on the here and nowHow is what you are learning informing and/or reinforcing what you know and what you do?Present your journal in a number of different ways. For example, you canSubmit a conventional paperInclude a video in your paper submissionInclude power point slides as a part of your paper submissionInclude a video in your power point. Present it as a story.Demonstrate how your learning is developingHow did you understand a concept before you read about it in this course?How do you understand that concept after you read about it in this course"Identify your strengths and areas for improvement as you write your Reflective Learning Journal. according to your textbook, which view of human behavior is not considered a part of the psychological perspective? Evaluate the following if k=0.5, n=-3, and p=-2: K+n(p^2)